Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

AXA Insurance - Ireland Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/axa-ireland | Feefo

Tiek rādīti visi 147,278 pārskati

Trusted Customer

Verificēja Feefo

dublin

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

great service

very good customer service,it was a pleasure to deal with axa ireland,hopefully will buy from them again,,will recomend 1oo per cent

Trusted Customer

Verificēja Feefo

kilcock co kildare

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

no regard for long term customers

Much too costly for long term customers with no claims.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Bernadette,

Thank you for your feedback. We can understand that you are unhappy with the increase in your car insurance premium. There are a number of factors that affect the price we are charging you. Foremost amongst these are the increasing claims costs nationwide.

While only a small number of customers claim, the cost of settling these claims affects all customers across the country. AXA, like all of our competitors, has been forced to implement large scale price increases to make sure that there are sufficient reserves in the industry to meet these risings costs.

We do understand that this is no consolation to customers who have been claim free, and we thank you for your continued custom.

Regards

Paul

Uzticams klients

Verificēja Feefo

9 years ago

The staff at AXA are excellent from a speedy renewal letter to all their assistance with renewing, the staff couldn't be more helpful and approachable.

Uzticams klients

Verificēja Feefo

9 years ago

I got my two insurances sorted in 5 min. Very happy with my discount as well.

Trusted Customer

Verificēja Feefo

Wexford

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

I like to be able to go into local office to discuss my needs rather than doing on internet or over phone. I prefer personal experience

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Mary,

Thank you for your kind feedback. I will pass it on to Sean and his team in Wexford. Our branch network is very important to us and we are delighted that you found the experience to your liking. We are committed to offering quality service through our local branch network with local people dealing one on one with our customers.

Regards

Paul

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Excellent on all counts

Found axa excellent on all counts from car to house in insurance ,

Uzticams klients

Verificēja Feefo

9 years ago

Car accidental damage

it was a very fast and efficient response to my car repair issue.

Michaela Deeny

AXA Insurance - Ireland

9 years ago

Hi Irene,

We really appreciate you taking the time to leave us your feedback.

Thank you very much for your positive comments about your recent experience with Axa.

Kind Regards

Michaela

Uzticams klients

Verificēja Feefo

9 years ago

better keep searching for other insurance company.

First off all it is very expensive, their is not much difference if you have 6yr no claim or 2years no claim, as instead every year you expect price drop but actually price goes up.

Trusted Customer

Verificēja Feefo

Galway

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Quick great value

Great service will hopefully have a long partnership with AXA

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

I was not taken seriously by your employee.

I rang with and clarification question, I did not feel taken seriously by your employee.

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Hi Geertje,

Thank you for taking the time to leave feedback.

I am sorry that you felt you were not taken seriously. I have sent you an email to discuss your query. If you would like to discuss this feel free to contact me.

Kind Regards,

Erika