Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

AXA Insurance - Ireland pārskati

http://www.axa.ie

IZCILI

Pakalpojums

4.7

10,651

2,155

299

122

288

13,515

vērtējumi pēdējā gada laikā

Tiek rādīti visi 147,392 pārskati

Uzticams klients

Verificēja Feefo

9 years ago

great price

Customer service excellent and price

Uzticams klients

Verificēja Feefo

9 years ago

Service was average in its delivery although the people were very polite.

Time consuming, wrong information put into system - I told that house was built in 1890 and it was put in as 1990 without my knowledge - this could have been serious in the event of a claim. I was...

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Trusted Customer

Verificēja Feefo

Birr

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Great service, and good value.

Very helpful and friendly service. Better value, My Axa online is very useful. Overall, a pleasure to start a new policy with.

Uzticams klients

Verificēja Feefo

9 years ago

Clearer renewal notices and sending of docs failed.

3 Things that need improvement: 1) The renewal notice did not include details in using the web to pay. 2) The renewal notice did not include the fact that it was landlord insurance which would be...

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Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon Joe,

Thank you for taking the time to leave feedback for us.

I have forwarded on your comments to our Marketing Manager and have reissued your documentation by post and email.

kind regards,

Erika

Trusted Customer

Verificēja Feefo

Dublin

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Customer service.

Very easy to deal with your representative. Competitive rates, no negatives about other company cover and rates e.g. "they don't give the same cover as we do".

Trusted Customer

Verificēja Feefo

Mallow

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Customer support is excellent

Great service

Uzticams klients

Verificēja Feefo

9 years ago

Excellent service

I was called back, and offered a proper quote

Uzticams klients

Verificēja Feefo

9 years ago

You need to work on your > 15 year old cars process

Dealing with Axa itself was fine, however, I'd like to note, that AIB/Axa was not so much of a pleasant experience. I was told "the system was down" when clearly it wasn't (for every car < 15 years)....

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Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

cheap insurance,quick and simple online or by phone

Very nice and helpful over the phone.

Uzticams klients

Verificēja Feefo

9 years ago

Thanks!

You are great thanks.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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