Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

AXA Insurance - Ireland Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/axa-ireland | Feefo

Tiek rādīti visi 147,430 pārskati

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

2 cars insured with you and couldnt get any decent reduction in price. For ...

2 cars insured with you and couldnt get any decent reduction in price. For my Volkswagon polo I was offered a slightly less price than the quote but the documents had original price. same for my...

Lasīt vairāk

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning Martin,

Thank you for your comment　

Unfortunately, there has been an increase in premiums due to a number of reasons, including rising claims costs and high court awards.

At AXA we try our best to minimise premium increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,　

Erika

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Did not take it as the lady I went to pay on the long mile road was very ru...

Did not take it as the lady I went to pay on the long mile road was very rude, so I stayed with my own

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon Pamela,

Thank you for taking the time to leave feedback.

I am disappointed to hear that the service you received was not up to standard.

I have passed your comment on to the relevant manager.

Kind Regards,

Erika

Uzticams klients

Verificēja Feefo

9 years ago

No call back

I was told I would be called back the following day after I phoned with query. Still waiting to be called back 3 days later.

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon,

Thank you for taking the time to leave feedback.

Unfortunately we have tried to contact you on a number of occasions but we have been unable to get through to you or leave a message.

Feel free to contact us at 1890247365 at a time that is convenient to you.

Kind Regards,

Erika

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Very little help to try reduce my exorbitant hike in price. I was told last...

Very little help to try reduce my exorbitant hike in price. I was told last year my fiesta was too old, so I bought a younger car.... I was then told the capacity was too high. From €600 last year to...

Lasīt vairāk

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning Sarah,

Thank you for your comment　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,　

Erika

Trusted Customer

Verificēja Feefo

Gorey co Wexford

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Excellent service by AXA Ireland

Always understanding and helpful

Uzticams klients

Verificēja Feefo

9 years ago

Friendly, helpful and competitive price

Staff were friendly and helpful, very patient as I hadn't all the information necessary but they phoned back at an agreed time for me to give them the details. Price was reasonably competitive too.

Trusted Customer

Verificēja Feefo

Crumlin

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Excellent service by AXA Ireland

Very good to deal with.

Uzticams klients

Verificēja Feefo

9 years ago

Ridiculous service switched from one section to another .

No customer service.

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon Victor,

Thank you for taking the time to leave feedback.

I am disappointed to hear that your customer service experience was not up to standard.

I have forwarded your comment to the relevant department.

Thank you for renewing your policy with AXA.

Kind Regards,

Erika

Uzticams klients

Verificēja Feefo

9 years ago

Good insurance company

They are very good and I'm pleased

Trusted Customer

Verificēja Feefo

Kenmare

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

I am a very satisfied customer of over 25 years. That speaks for itself!Ke

AXA is very fair in all respects. prompt and efficient with helpfull, friendly staff.

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AXA Insurance - Ireland pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?