Customer service experience by phone was good. Very helpful and polite
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Uzticams klients
Verificēja Feefo
9 years ago
Excellent service by AXA Ireland
Excellent customer service & helpful staff
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TC
Trusted Customer
Verificēja Feefo
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Straight forward and no hassle.
we had this car insurance in the UK and thought this would be easier to keep to the same company.
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
nice 1
good to talk to and understand what i needed
0
Dalīties
Uzticams klients
Verificēja Feefo
9 years ago
Poor customer service at Bantry office.
Poor customer service at local office. When asked about filing a claim for property stolen from vehicle, representative replied that it wasn't covered. He did not ask for any details, he just gave...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon,
Thank you for taking the time to leave feedback.
Your local branch manager has attempted to contact you to discuss your feedback and will try and contact you again next week.
Kind Regards,
Erika
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Verificēja Feefo
9 years ago
good
The customer service was good on the phone, but its been a week and we are still waiting on our Insurance certificate
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning,
Thank you for taking the time to leave feedback.
I have issued your full certificate and disc today so you should receive same by the end of the week.
kind Regards,
Erika
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Verificēja Feefo
9 years ago
Fatalne doświadczenie
Najgorsza obsługa i brak rozumienia klienta.
Paul Monks
AXA Insurance - Ireland
9 years ago
Dear customer,
Thank you for your feedback. Unfortunately our Polish operator was unable to reach you by phone.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards
Paul
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Dalīties
TC
Trusted Customer
Verificēja Feefo
Nenagh & Limerick
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Very helpful staff. Face to face interaction is better than any call centre
Very pleasant and helpful staff when I visited the Limerick office. Would have given 5 stars if I didn't have to go back a few hours later to the office when i saw there were 2 small errors on the...
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Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Christine,
Thank you for your feedback. I will pass it along to the team in Limerick. I am sorry that you had to return to the branch to correct an error.
Kind Regards
Paul
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Uzticams klients
Verificēja Feefo
9 years ago
excellent service
I thought michael the gentleman who dealt with me was extremely nice and obliging, he rang me back exactly when he said he would which is rare enough these days. He made sure i fully understood what...
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0
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TC
Trusted Customer
Verificēja Feefo
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Excellent service by AXA Ireland
excellent service assistants immediate help with my queries
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Brighid,
Thank you for your feedback I will make sure to pass it along to our team.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.