I'm with axa Ireland for 4 years, last year for the company's fault I have to pay 11 hundred extra for nothing like, more or less the company's services are okay.
Paul Monks
AXA Insurance - Ireland
9 years ago
We appreciate the time you have taken to leave your feedback.
Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.
At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards
Paul
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Mullingar
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Definately will be back
very helpful staff and a great price
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Rathfarnham
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Personal, friendly, informative and I got what I needed, thank you the staf...
Personal, friendly, informative and I got what I needed, thank you the staff in the Axa Office in nutgrove shopping centre.
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Kells
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Great!
Amazing!
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letterkenny
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Lacks loyalty reward
Increase
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Dublin
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Keep it up.
Excellent, professional, quick customer service so glad I have retuned to your company.
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dublin
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Good service by AXA Ireland
very efficient, totally online. Competitive price. Cheapest around.
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Dublin
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Doesn't listen, bad customer service
I rang to enquire about my
car insurance price and if there was a possibilty of a lower amount based on an online quote I got from another provider, the staff member Michael just jumped straight to...
Lasīt vairāk
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Amanda,
Unfortunately I was unable to reach you by phone. I am sorry if you felt that our staff member's manner was overly abrupt. We pride ourselves on our excellent customer service and poor service has no excuse. Your policy was not actually cancelled and you would indeed have been covered if there was an accident. Michael had stopped the direct debit from automatically renewing, but left the policy in force while awaiting instruction to cancel or renew.
I will pass your feedback on to our customer services team.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Regards
Paul
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Trusted Customer
9 years ago
Apologies Paul I was in work. Thank you for your quick reply. I'm glad to know I was still covered.
I'm sorry to complain but the call did get to me. If the online quote with the other provider had turned out to be correct I would have just left axa and the impression I got was ok so long we don't care! But thank you for you reply I appreciate it.
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Uzticams klients
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9 years ago
They are helpful when you call and answer any questions you have which is v...
They are helpful when you call and answer any questions you have which is very helpful,and they are pleasant when you make a call
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Carrigtwohill
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Satisfied with service
Fairer pricing of insurance quote and very helpful customer service.
However my fear is that next year's renewal will be overpriced and I will be forced to move again.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.