Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

AXA Insurance - Ireland pārskati

http://www.axa.ie

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Pakalpojums

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Tiek rādīti visi 147,472 pārskati

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Happy loyal customer

Staff member listened to, and understood, my query. She was very well informed and enthusiastic about helping the customer, which she did.

Uzticams klients

Verificēja Feefo

9 years ago

Staff wasn't helpful at all , not even a good morning or even a smile to th...

Staff wasn't helpful at all , not even a good morning or even a smile to the customer. She need to go for a study re: customers relation. She forgotten that we customers are the one paying her...

Lasīt vairāk

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon,

Thank you for taking the time to leave feedback.

I am disappointed to hear that a member of our staff acted in the manor.

I have passed on your complaint to the relevant manager to follow up with the staff member.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Erika

Uzticams klients

Verificēja Feefo

9 years ago

Average service by AXA Ireland

None

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Excellent service by AXA Ireland

Verry happy with the service

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Good service by AXA Ireland

So Far So Good. Everyone very helpful .

Uzticams klients

Verificēja Feefo

9 years ago

Good service by AXA Ireland

Competitive quote even though an increase on last year.

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Good service by AXA Ireland

Generally good but disc was very late getting to me

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Excellent service by AXA Ireland

Very professional friendly service

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Good. Will use it again.

Apart from some confusing written communication that left me in some doubt about the online interaction, it was an excellent service.

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Prompt and efficient

Prompt and efficient service, all queries dealt with in minutes. Very happy with the service

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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