Good customer service provided. I am a long term customer.
Good service provided.
0
Dalīties
Uzticams klients
Verificēja Feefo
9 years ago
Good job AXA
superb- everything was done online, no hassle and the cheapest out of about 5 different quotes
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Bad customer service. I have nothing to hide yet was made to feel as if i were being dishonest. Staff member from the NDLS has no idea how Axa are accessing their points system and getting inaccurate...
Lasīt vairāk
Deirdre Turner
AXA Insurance - Ireland
9 years ago
Good evening Marcella
Thank you for taking the time to leave your feedback.
I understand my colleague Sean has been speaking to you. Thank you for highlighting this issue. This will certainly help us to improve our service for all customers. Your feedback will enable us to fix a system issue we were not previously aware of.
We want to take this opportunity to thank you for choosing AXA for your car insurance.
We really appreciate your business.
Kind regards
Deirdre
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Your renewal quote (sent by mail) was significantly more expensive than the one you can get online using the same details. Not only that's a problem, but 3rd party brokers offer even better quotes.
Deirdre
AXA Insurance - Ireland
9 years ago
Good afternoon Urko
Thank you for taking the time to leave your feedback.
I am having trouble trying to find your renewal quotation.
You can call us on 1890 247 365 and we will compare the policy you took online with your policy renewal and investigate why the premium prices differ.
We really appreciate your custom and would like to take this opportunity to thankyou for your loyalty to AXA and for renewing your policy with us.
Kind regards
Deirdre
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
MIdleton, Cork
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
I was very happy with the help and service I received from Axa office in Midleton, Cork. They went out of their way to help.
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Happy with staff in local offices just annoyed that axa inflate renewals .
Axa expect people to show loyalty by staying with them but show no loyalty to customers for having no claims or points by sending out renewals overpriced and then when customer phones local branch...
Lasīt vairāk
Deirdre
AXA Insurance - Ireland
9 years ago
Good afternoon Thomas
We appreciate the time you have taken to leave your feedback.
Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.
At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards
Deirdre
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
So disappointing.
Outrageously expensive. My car tax is in excess of €1700 pa. I am seeking quotes from other companies and am now ready to take my business elsewhere. Last week I openly asked Axa for a discount...
Lasīt vairāk
Deirdre
AXA Insurance - Ireland
9 years ago
Good afternoon Helena
We appreciate the time you have taken to leave your feedback.
Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.
At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards
Deirdre
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
Dublin
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
OK
Becoming less competitive.
Applying a premium surcharge for 5 points when the points system has been effectively doubled (3 versus 2 for a speeding offence) is sly (even though I had not...
Lasīt vairāk
Deirdre Turner
AXA Insurance - Ireland
9 years ago
Good afternoon Joseph
Thank you for your feedback.
I will forward your feedback to our actuarial department who will take this into consideration.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind regards
Deirdre
0
Dalīties
Uzticams klients
Verificēja Feefo
9 years ago
After driving for many years without incident & having a full no claims bonus. I find it difficult to understand the quotation I received.
I understand insurance companies are similar to Paddy Power...
Lasīt vairāk
Deirdre
AXA Insurance - Ireland
9 years ago
Good afternoon
We appreciate the time you have taken to leave your feedback.
Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.
At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards
Deirdre
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
Cork
9 years ago
Ko Trusted Customer teica par AXA Insurance - Ireland:
Very fast and professional. They made it easy to take out my insurance with them I didn't have my no claim bonus paper and they gave me a temp cover disc for 3 weeks do had time to find it... so...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.