Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

AXA Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 298,783 pārskati

Uzticams klients

Verificēja Feefo

1 year ago

Excellent

Excellent service. Very impressed by the claims online and the quick response to it. I know a no fault claim is easier to deal with but everything has gone smoothly so far

Kimberley Morgan

AXA Insurance

1 year ago

Hello, Thanks for leaving your lovely review for us here at AXA. It's great to hear you're happy with the service you've received. If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team

Wilma Bellingham

Verificēja Feefo

East Kilbride

1 year ago

Ko Wilma Bellingham teica par AXA Insurance:

Great

Gary

AXA Insurance

1 year ago

Hi Wilma, Thanks for renewing your policy with us again, we really do appreciate it. Have a lovely day, Gary AXA Customner Service Team

Uzticams klients

Verificēja Feefo

1 year ago

Hassle free, and cheaper than last year.

Gary

AXA Insurance

1 year ago

It's great to see you found your renewal recently was hassle free. I hope we can remain competitive for many years to come. Take care, Gary AXA Customer Service Team

Frederick James Willcock

Verificēja Feefo

Wigan

1 year ago

Ko Frederick James Willcock teica par AXA Insurance:

Very quick and clear results

Once contact was made with the right department no problem But phone waiting times could be better

Kimberley Morgan

AXA Insurance

1 year ago

Hello, Thanks so much for taking the time to leave us your feedback! This feedback helps us to improve the products & services that we offer, so we really appreciate your input. Thanks for choosing us this year! Have a good day and please get in touch anytime you need us. Best wishes, Kim AXA Customer Service Team

Uzticams klients

Verificēja Feefo

1 year ago

Nothing Particular

All Okay

Kimberley Morgan

AXA Insurance

1 year ago

Uzticams klients

Verificēja Feefo

1 year ago

Good customer service

Kimberley Morgan

AXA Insurance

1 year ago

Uzticams klients

Verificēja Feefo

1 year ago

Escalating premium

The service was fine. But almost trebling my premium in three years most certainly isn’t. I made one small claim (around £400) and have now effectively repaid that three times over.

Kimberley Morgan

AXA Insurance

1 year ago

Hello & thanks so much for taking the time to leave us your feedback - we really appreciate it. I'm sorry to hear that you haven't found our price to be as competitive this time around. When assessing your price for the coming year, our underwriters take in to account various factors, such as our claims experience within the postcode area that you live in - if we've seen an increase in the number of claims, we would deem this to be a higher risk & that would be reflected in the price. There are also other factors such as the rise in claims costs & Insurance Premium Tax that are taken in to account, although we try our best to mitigate these costs as much as we can. I've included some more info below, which I hope will help and I'll also ensure that your feedback is logged: https://www.axa.co.uk/home-insurance/premiums/#reasons-why-your-premium-could-change Thanks for choosing us to look after your home Take care & enjoy your day, Kim AXA Customer Service Team

Uzticams klients

Verificēja Feefo

1 year ago

Nice and easy

easy to do and reasonable rates!

Kimberley Morgan

AXA Insurance

1 year ago

Good morning, Thanks for leaving your lovely review for us here at AXA. If you ever need any help, please get in touch anytime. Best wishes and thanks for choosing us! Kim AXA Customer Service Team

Rosemarie Pope

Verificēja Feefo

Wisbech

1 year ago

Ko Rosemarie Pope teica par AXA Insurance:

Insurance

The lady I spoke to was very helpful and polite and gave me the same as I had last year. I did say as I have been with you for some time and had no claims I thought it was to much.

Kimberley Morgan

AXA Insurance

1 year ago

Hello, Thanks for leaving your lovely review for us here at AXA. It's great to hear you're happy with the service you've received and you decided to renew with us for another year! If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team

Uzticams klients

Verificēja Feefo

1 year ago

Good

Kimberley Morgan

AXA Insurance

1 year ago

Hi, Thanks so much for taking the time to leave your lovely feedback for us. If you ever need us, please get in touch anytime. Best wishes, Kim AXA Customer Service Team