Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

AXA Insurance - Northern Ireland Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Tiek rādīti visi 30,858 pārskati

Uzticams klients

Verificēja Feefo

9 years ago

Does not give great customer service or are willing to work there long time customers with no claims, very poor company

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Yvonne,

I'm sorry to hear that you are dissatisfied with the renewal premium quoted to you.

My colleague Aideen has attempted contact with you today to discuss this further.

Kind Regards

Brendan

Uzticams klients

Verificēja Feefo

9 years ago

Helpful customer service advisor on the phone when renewing policy

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Virginia,

I'm happy to hear of the positive experience you had with a member of our servicing team.

thanks for taking time to give your feedback.

Kind Regards

Brendan

Trusted Customer

Verificēja Feefo

newcastle

9 years ago

Ko Trusted Customer teica par AXA Insurance - Northern Ireland:

the girl at ext 6605 great very happy with AXA l

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi William,

Thanks for leaving your feedback - I have passed this back to the staff member you were dealing with.

Kind Regards

Brendan

Trusted Customer

Verificēja Feefo

Coleraine

9 years ago

Ko Trusted Customer teica par AXA Insurance - Northern Ireland:

Satisfied customer

Efficient and usually cost effective. Vicky and other staff in ColeraIne office are friendly and helpful

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Jennifer,

It's great to hear from satisfied customers - I've passed your feedback to the Coleraine team.

Kind Regards

Brendan

Trusted Customer

Verificēja Feefo

Portglenone

9 years ago

Ko Trusted Customer teica par AXA Insurance - Northern Ireland:

Great service and a lot cheaper than other companies

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Margaret,

Thank you for the positive feedback

Kind Regards

Brendan

Uzticams klients

Verificēja Feefo

9 years ago

They are okay I've had no problems with them

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Sharon,

Thanks for taking the time to provide feedback.

Kind Regards

Brendan

Uzticams klients

Verificēja Feefo

9 years ago

I have been with AXA for a couple of years now, and have been very happy with them. Any technical issues related to my Drivesave policy were almost immediately rectified, and the team are very easy...

Lasīt vairāk

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Deborah,

Thank you for this detailed feedback which I have passed directly to the Drivesave team - they're delighted to hear you are happy with the service they have provided to you.

Kind Regards

Brendan

Trusted Customer

Verificēja Feefo

Omagh

9 years ago

Ko Trusted Customer teica par AXA Insurance - Northern Ireland:

Great

It's great hasn't let me down so far

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Lucy,

It's great to hear from a happy customer! Thanks for the feedback.

Kind Regards

Brendan

Trusted Customer

Verificēja Feefo

strabane.

9 years ago

Ko Trusted Customer teica par AXA Insurance - Northern Ireland:

excellent.

Very courteous and professional.i was very pleased with this service.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Josephine,

Thanks for taking the time to leave feedback, we're delighted to have you on-board again for another year.

Kind regards,

Brendan

Trusted Customer

Verificēja Feefo

Bellaghy

9 years ago

Ko Trusted Customer teica par AXA Insurance - Northern Ireland:

Everything grand althought still haven't received my insurance certificate

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Leanne,

Thanks for leaving feedback, I've checked and a certificate should have gone to you as part of your renewal pack. I have arranged for one to by posted to you today and emailed directly to you.

Kind Regards

Brendan