Avventure bellissime srl pārskati

Dear Susan, thank you for your feedback about our Original Venice walk - we include the headsets so that all participants can hear the guide clearly. We are very pleased our guide's knowledge and humour were appreciated. Thank you for touring with us!

Dear client, thank you for your feedback. We value the opinion of all our customers and don't mind constructive input if it helps us to improve. We attempted to contact you through email to better understand with whom you toured and to receive a little bit more concrete info as to how according to you the tour should have operated however we haven't received any reply from you. Our small group tour operates with an English speaking driver--guide and it is specified an all tour descriptions as well as on the tour voucher. If your expectations were for a tour with a city/museum guide like the guides on walking tours in Rome or Florence then of course this is not that type of tour. Our driver-guides provide info on the local customs, local area, about Italy and surrounding area as you drive. At the begining of each stop you are given information about the place and then you are given time to explore independently. All our driver-guides are local. Presumably you simply expected something else but that's not something we can predict or control. The tour departs from Piazza della Repubblica next to Cafe Paszkowski - it's a very central spot and very easy to locate. We have checked with other travelers that toured with your small group on that day and they seemed satisfied with the services provided. Thank you for providing your feedback. Best regards, Aleksandra / Sales Dept/