Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Avventure bellissime srl atsauksmes

TC

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Avventure bellissime srl:

We really, really like our tour guide, Antonella. She was wonderful and structured the tour to meet our interests as well as did a great job accommodating the various levels of mobility!

Aleksandra

Avventure bellissime srl

7 years ago

Thank you so much for your feedback and 5-star rating. We are very pleased you are satisfied with tour contents as well as our guide's knowledge and professionalism. We hope to welcome you on our tours again in the future! Thank you for booking with us.

Atsauksmes par produktu

Pirkuma datums: 27/11/2018

0

TC

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Avventure bellissime srl:

My family and I are so glad we booked this tour. Our driver/guide for the day to Cinque Terra was very professional, nice and knowledgeable about the region's history and spoke exceptional english. ...

Lasīt vairāk

Aleksandra

Avventure bellissime srl

7 years ago

Thank you so much for your feedback and 5-star rating. We are very pleased you are satisfied with tour contents as well as driver-guide's knowledge and professionalism. We appreciate your recommendation and we hope to welcome you on our tours again in the future!

Atsauksmes par produktu

Pirkuma datums: 26/11/2018

0

Uzticams klients

Verificēja Feefo

7 years ago

There were too many people on the tour. It would be better with a smaller group.

Monica

Avventure bellissime srl

7 years ago

Dear Client ,

Thank you for your feedback and I'm sorry you didn't appreciate the tour because of too many people - We have many tours , some are small group tours and others like the one you have booked has a maximum of 25 people per guide -

Yours sincerely

Monica

Pirkuma datums: 24/11/2018

0

Uzticams klients

Verificēja Feefo

7 years ago

Very Good

Aleksandra

Avventure bellissime srl

7 years ago

Thank you for the 5-star rating!

Atsauksmes par produktu

Pirkuma datums: 10/11/2018

0

Uzticams klients

Verificēja Feefo

7 years ago

OK, not great.

Tour was just OK. Driver/guide was nice enough but added very little to the tour. It would have been fun to get more history on the towns.

Monica

Avventure bellissime srl

7 years ago

Dear Client ,

Thank you for your feedback. I'm sorry you did not fully enjoyed your tour with our driver-guide Claudio and I was mostly surprised to hear that he did not provide enough insight about the places visited , as he's been conducting successfully and in a professional manner this tour for the last two years. I can only suppose that being the day when the tour occurred ( 31st October ) very demanding due to unpredictable bad weather conditions , our driver was more concentrated in conducting the tour in safety and for this reason he delivered less in depth information about the places visited. Of course I do understand that from your point of view this ended up like being not a completely satisfactory experience and for this reason , I welcome you to get in touch with our company in the future , should you come back to Italy, so that we can give you some form of compensation in any type of services you may need while visiting our country.

Yours sincerely

Monica

Atsauksmes par produktu

Monica

Avventure bellissime srl

7 years ago

Dear Client ,

Thank you for your feedback.

I'm sorry you did not fully enjoyed your tour with our driver-guide Claudio and I was mostly surprised to hear that he did not provide enough insight about the places visited , as he's been conducting successfully and in a professional manner this tour for the last two years. I can only suppose that being the day when the tour occurred ( 31st October ) very demanding due to unpredictable bad weather conditions , our driver was more concentrated in conducting the tour in safety and for this reason he delivered less in depth information about the places visited. Of course I do understand that from your point of view this ended up like being not a completely satisfactory experience and for this reason , I welcome you to get in touch with our company in the future , should you come back to Italy, so that we can give you some form of compensation in any type of services you may need while visiting our country.

Yours sincerely,

Monica

Pirkuma datums: 31/10/2018

0

TC

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Avventure bellissime srl:

Our guide was wonderful. She was a local who kept us interested in the history of Venice. She showed us a lot of Venice most people don't get to experience. I would highly recommend the company...

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Aleksandra

Avventure bellissime srl

7 years ago

Thank you for your recommendation! We will certainly forward your feedback to our expert guide - thank you for appreciating guide's knowledge and dedication.

Atsauksmes par produktu

Pirkuma datums: 29/09/2018

0

Uzticams klients

Verificēja Feefo

7 years ago

Amazing Tour from the North to the South of Italy with Avventure Bellissime

The customer service experience was fantastic. We dealt with Aleksandra, by email from Australia. All communication was great. We suggested what we would like to see on a tour of Italy and Aleksandra...

Lasīt vairāk

Aleksandra

Avventure bellissime srl

7 years ago

Thank you so much for your feedback! We are very happy your customized trip was a success! We will certainly forward your comments to everyone involved with your trip - drivers, hotel managers, guides and our office personnel. It was a great pleasure to arrange this vacation for you and we hope you will travel with us again in the future!

Atsauksmes par produktu

Augšupielādētā multivide

Amazing Tour from the North to the South of Italy with Avventure Bellissime

Skatīt visu multividi (5)

Aleksandra

Avventure bellissime srl

7 years ago

Thank you so much for your feedback and wonderful pictures! We are very happy your customized trip was a success! We will certainly forward your comments to everyone involved with your trip - drivers, hotel managers, guides and our office personnel. It was a great pleasure to arrange this vacation for you and we hope you will travel with us again in the future!

Pirkuma datums: 07/10/2018

0

Uzticams klients

Verificēja Feefo

7 years ago

A+++++++++

Atsauksmes par produktu

Pirkuma datums: 05/11/2018

0

Uzticams klients

Verificēja Feefo

7 years ago

We had a great time on the tour. Driver was very informative. Nice way to get out of Venice.

Aleksandra

Avventure bellissime srl

7 years ago

Thank you for your positive feedback, we are very happy you had a great time on the tour and we will certainly forward your comments to the driver-tour ******. Thank you for booking with us!

Atsauksmes par produktu

Pirkuma datums: 27/10/2018

0

TC

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Avventure bellissime srl:

Overall great experience. Glad we chose Avventure Bellissime for our trip.

The itinerary worked out very well, travel connections from city to city were great. Only had 1 hitch when we arrived in Rome and our driver wasn't there for us. We hadn't gotten our cell phone for...

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Aleksandra

Avventure bellissime srl

7 years ago

Thank you so much for your comments about your trip - we are very happy to read that overall it was a great experience for you and we appreciate your recommendation. There is a specific meeting point at Rome airport once you exit from the luggage collection area where usually all the drivers are waiting - we presume you just didn't see each other immediately but we are glad you managed to get in touch with us and found the driver very soon afterwards. We work with selected hotels only which we inspect and visit personally. Hotels have no control over noise in the street however we have forwarded your comments to the hotel management and they will of course consider your feedback. We are pleased tours were informative and our guides helpful and passionate about their cities. We hope you will travel with us again in the future. Thank you for choosing Avventure Bellissime!

Atsauksmes par produktu

Pirkuma datums: 13/10/2018

0

Avventure bellissime srl pārskati

Private Half Day Florence in 1 Day TourVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniSame as above! This tour was perfect for first-timers to Italy and Florence!

Small Group Cinque Terre Day Tours from FlorenceVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniGreat tour! Professional driver/guide with great english and knowledge of the region's history. Nice clean vehicle and the small group is a bonus.

Original Venice Ghost and Legends Walking TourVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniGuide was very good. Informative, amusing and quite enjoyable.

Small Group Cinque Terre Day Tours from FlorenceVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniJust OK. No history, driver didn't add much.

Private Original Florence Ghost Walk | Florence ToursVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniA++++++++++++++++++++++++++++++++++++++

Small Group Dolomites and Cortina Venice Day TripsVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniGreat tour. Driver was very informative.

Semi-Private12-Day Magic Of Italy Vacation PackageVairāk atsauksmju par šo produktuSkatīt produkta tīmekļa vietniIt was a wonderful experience. Loved the itinerary of the trip.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?