Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Aviva Ireland Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 21,953 pārskati

Uzticams klients

9 years ago

Everything was done quick and easy. Good value.

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you found us quick and easy to do business with!

All the best – Amy

Trusted Customer

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

Despite forwarding documents for car insurance within requested timeframe I received two letters outlining aviva would cancel my policy if I didn't forward documents.

Amy

Aviva Ireland

9 years ago

Hi Colin,

We are sorry to hear about your experience. I know one of our agents have been in contact to resolve this issue for you, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

Trusted Customer

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

Agent wasn't very helpful at all. I've been with ye for years, have another car policy with ye and house insurance and when I asked if there was anything could be done with the price was told "no get...

Lasīt vairāk

Amy

Aviva Ireland

9 years ago

Hi Martin,

We are sorry to hear about your negative experience and we are following up on the content of the conversation. An agent has tried to make contact so that we can investigate further.

Kind Regards - Amy

Trusted Customer

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

Fantastic personalised service

Sinead Hayes was fantastic and the model of what a customer service should be! I can't believe she was only 6 weeks into the job!

Amy

Aviva Ireland

9 years ago

Hi Gillian,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you had a positive experience with us.

I will make sure to share your feedback with Sinead!

All the best – Amy

Trusted Customer

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

Good customer service

Overall very happy

Amy

Aviva Ireland

9 years ago

Hi Olga,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you are had a good experience with us!

All the best – Amy

Trusted Customer

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

He was very easy to deal with and helpedme get a great policy price

Kevin Dolan was very professional and helpful

Amy

Aviva Ireland

9 years ago

Hi Fiona,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you had a great experience with us!

I will make sure to pass on your feedback to Kevin.

All the best – Amy

Trusted Customer

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

very efficient and individual (sorry cannot remember name) was very good

Amy

Aviva Ireland

9 years ago

Hi Elizabeth,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re very glad that you found us easy to do business with!

All the best – Amy

Uzticams klients

9 years ago

Very slow communication from them. Policy started 3 weeks ago and I still have not received my disc

Amy

Aviva Ireland

9 years ago

Hi there,

We are sorry to hear of the delay in dispatching your disc. I know one of our agents have been in contact to resolve this issue for you, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

Trusted Customer

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

I was very impressed with the speed of the transaction, and the price was right.

Amy

Aviva Ireland

9 years ago

Hi Bill,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your experience setting up a policy with us was so efficient!

All the best – Amy

Uzticams klients

9 years ago

Thank you

Job well done

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback.

All the best – Amy

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

Aviva Ireland pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?