Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Aviva Ireland Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 21,953 pārskati

Trusted Customer

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

Very easy to use website and phone support was very good

Made purchasing easy

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that your happy with the ease of purchasing from us, and that you had a great experience both online and in our call centre!

All the best - Amy

Trusted Customer

Tullamore

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

very easy to use online

Excellent

Amy

Aviva Ireland

9 years ago

Hi Patrick,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re glad that you were happy with our website and found it easy to use!

All the best – Amy

Uzticams klients

9 years ago

Competitive price

Competitive price. Easy website to use.

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you were happy with the website and found it easy to use!

All the best – Amy

Uzticams klients

9 years ago

web site was difficult to navigatei could not obtain a second quote, with the 25% off a second car, it would not quote, no reason given

Amy

Aviva Ireland

9 years ago

Hi there,

Thanks for taking the time to review; it’s great to get constructive feedback. We are very sorry about your experience purchasing with us online.

An agent has tried to call to investigate the issues you encountered but has been unable to get in contact with you. If you would like to give us a call or email us at direct@aviva.ie at your earliest convenience so that we can discuss this further.

Kind Regards – Amy

Trusted Customer

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

Customer service representative was easy to deal with, nice to talk too and very helpful.

Amy

Aviva Ireland

9 years ago

Hi Mark

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that your happy with the customer service that you received from our call centre! Delighted that we were able to help you.

All the best - Amy

Trusted Customer

Drimoleague

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

Good service, but it looks like gettng fined for loyalty

Pretty straight forward and good pricing. It's a pity though that you only get the good price by getting a quote online as being a new customer and not for being a loyal customer. Renewal price was...

Lasīt vairāk

Amy

Aviva Ireland

9 years ago

Hi Jerome,

Thank you for your 4 star review for Aviva Home Insurance.

Thanks for taking the time to review; it's great to get such positive feedback! We are pleased to hear that you found the process so straight forward.

We apologise for the confusion around the quote prices. I know that one of our agents has been in touch to resolve this issue, but if you need to talk to us again please do not hesitate to contact us.

All the best - Amy

Trusted Customer

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

The site was easy to use,good range of quotes and value.Response was quick and relevant.

Amy

Aviva Ireland

9 years ago

Hi Peter,

Thank you for your 4 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re glad that you were happy with our website and found it easy to use!

All the best – Amy

Uzticams klients

9 years ago

Very helpfull and efficient

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that we were able to help you!

All the best – Amy

Uzticams klients

9 years ago

Brendan was very helpful and friendly

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that your happy with the customer service that you received from our call centre! I will make sure to share your feedback with Brendan.

All the best - Amy

Trusted Customer

Ballivor

9 years ago

Ko Trusted Customer teica par Aviva Ireland:

At LAST A GENIUNE FAIR DEAL

The web site was very easy to get through. All was understandable and also the questions were direct it what was been asked. Due to the good deal I got on my car insurance I also insured my house. So...

Lasīt vairāk

Amy

Aviva Ireland

9 years ago

Hi George,

Thank you for your 5 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you found the website so easy to use and delighted to have you on board as a customer.

All the best – Amy