Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Adventures Abroad Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,192 pārskati

Uzticams klients

Verificēja Feefo

6 days ago

A great way to see a lot of West Africa in just 22 days

He did a great job. We dealt with varying road conditions, many border crossings and plane trips which required flexibility. His vast experiences were interesting to hear.

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Verificēja Feefo

6 days ago

Beautiful Balkans

Silke was a 5 star leader. Ervin closer to 3 star. Even when our bus broke down and missed the ferry the tour group was on, Silke quickly regrouped. We had time to wander around a small resort time...

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Uzticams klients

Verificēja Feefo

6 days ago

Lee Salvaggio was an excellent tour leader. He did everything right. He was knowledgeable about the area and history. He is respectful, patient, professional and polite be puts the need of the client...

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ANTONINA STROZKIY

Verificēja Feefo

1 month ago

Ko ANTONINA STROZKIY teica par Adventures Abroad:

A Taste of Japan

Tour leader, Lee, was exceptional.

Rachel

Adventures Abroad

1 month ago

Hello Antonina, It's wonderful to hear that you had such a positive experience with our tour leader, Lee! We're delighted that Japan was a hit with his leadership. Kind regards, Rachel Adventures Abroad

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Verificēja Feefo

1 month ago

Wonderfully taken care of from start to finish!

Excellent.

Rachel

Adventures Abroad

1 month ago

Dear traveller, We're so pleased to hear you had a positive experience with us! Thank you for taking the time to share your feedback. Kind regards, Rachel Adventures Abroad

MARILYN MCLACHLAN

Verificēja Feefo

CAN

1 month ago

Ko MARILYN MCLACHLAN teica par Adventures Abroad:

Terrible value for money

The on-site tour leader was great and I have no quibbles with how he managed the issues and the group. Local guides were also very good. The management of AA has made no effort to address my...

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Rachel

Adventures Abroad

1 month ago

Dear Marilyn, We are of course glad to hear that our tour leader and the local guides were excellent and managed the group and any issues effectively. But, we are of course sorry to learn that you feel your concerns have not been addressed by management and that this has impacted your perception of our commitment to the guest experience. Please accept our sincere apologies for not responding sooner. That was an oversight on our part, and we completely understand your frustration. We will be reaching out to you directly as we welcome the opportunity to make this right. Warm regards, Rachel Adventures Abroad

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Verificēja Feefo

1 month ago

Japan by bullet train

Excellent! She was organized, knowledgeable about Japan, friendly, well spoken, energetic, a “foodie” which elevated our food experience.

Rachel

Adventures Abroad

1 month ago

We are so pleased to hear about your excellent experience. It sounds like our guide truly enhanced your trip to Japan and we appreciate you highlighting her organization, knowledge, and passion for local cuisine. Kind regards, Rachel Adventures Abroad

CAROL RIES

Verificēja Feefo

USA

1 month ago

Ko CAROL RIES teica par Adventures Abroad:

Loving the vastness of the Sahara and being off road.

I experienced very good service the times I had to get in touch with office personnel. All the written information sent via email keeping us up to date on any changes or reminders was excellent, so...

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Rachel

Adventures Abroad

1 month ago

Hi Carol, We are delighted to hear that you experienced excellent service from our office team. We always strive to keep our customers well-informed and appreciate your feedback. We look forward to seeing you travel with us again. Kind regards, Rachel Adventures Abroad

Uzticams klients

Verificēja Feefo

1 month ago

Spring tour of Japan

Lee was an excellent tour leader. He was organized and always available to help each of us. He went out of his way to include many of us who wanted to go to a baseball game in Tokyo and the Miyaki...

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Rachel

Adventures Abroad

1 month ago

We are so pleased to hear about your wonderful experience in Japan with Lee as your tour leader. It's fantastic to know that he went the extra mile. We're also delighted you enjoyed his videos as a way to revisit your fabulous visit to Japan. Kind regards, Rachel Adventures Abroad

Verificēja Feefo

CAN

1 month ago

Ko CH teica par Adventures Abroad:

Happy Trails

The conversation I had with Evan was informative. I booked the trip shortly afterwards. I have travelled with Adventures Abroad once before and was very happy with the quality and the knowledge of...

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Rachel

Adventures Abroad

1 month ago

Thank you for sharing your feedback. We're delighted to hear that your conversation with Evan was informative and led to your booking. It's also wonderful to know that you were pleased with the quality and knowledge of our guides on your previous tour with us. Kind regards, Rachel Adventures Abroad