Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Adrenaline.com.au Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 23,978 pārskati

Uzticams klients

Verificēja Feefo

5 months ago

I had trouble booking for 4 adults and 4 children as there was reduced rates for kids. I could only add 1 child to the booking. I ended up having to do 4 separate bookings for 1 adult and child. I...

Lasīt vairāk

Customer Experience

Adrenaline.com.au

5 months ago

Thank you for sharing your experience. We’re really sorry for the booking difficulties and the missing confirmation emails, we understand how concerning this would be. I have just sent you an email with your confirmations attached. If there is anything else we can help with, please respond to my email or you can reach out to our team. I hope you enjoy your adventure!

Uzticams klients

Verificēja Feefo

5 months ago

Was unable to successfully book online using a voucher. I had more than enough credit in the voucher but the booking process required .03 cents to be put on credit card. Why? Was this to gain credit...

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Customer Experience

Adrenaline.com.au

5 months ago

Thank you for sharing your experience. We’re sorry for the frustration caused during the booking and voucher process . Your feedback has been passed on to help us improve, and we appreciate you taking the time to raise these concerns. I hope you are now able to enjoy your trip to Sealife.

Kathy MacGregor

Verificēja Feefo

AUS

5 months ago

Ko Kathy MacGregor teica par Adrenaline.com.au:

I required assistance booking activities on line and was helped by the customer service team. They were great and explained step by step the process. Very helpful

Customer Experience

Adrenaline.com.au

5 months ago

Thank you for your kind feedback. We’re so glad our customer service team could guide you through the booking process step by step. I hope you enjoy your adventures!

Uzticams klients

Verificēja Feefo

5 months ago

Extremely professional and helpful, could not recommend them enough Cheers

Customer Experience

Adrenaline.com.au

5 months ago

Thanks so much for the kind words! We’re thrilled to hear you found our team professional and helpful.

Elena Wilson

Verificēja Feefo

AUS

5 months ago

Ko Elena Wilson teica par Adrenaline.com.au:

Great experience! The instructor was fantastic, the whole process nice and smooth! Highly recommend! Thank you 🙏

Customer Experience

Adrenaline.com.au

5 months ago

Thank you for the lovely review! We’re so pleased to hear you had a smooth experience and that the instructor made it extra special.

Jules Watson

Verificēja Feefo

AUS

5 months ago

Ko Jules Watson teica par Adrenaline.com.au:

I love buying exciting experiences for family and friends from Adrenaline, so easy and reasonably priced.

Customer Experience

Adrenaline.com.au

5 months ago

Thanks for the lovely review. We’re delighted to hear you enjoy gifting experiences with us and find the process easy and affordable.

Troy Lynch

Verificēja Feefo

5 months ago

Ko Troy Lynch teica par Adrenaline.com.au:

Great help and very fast. Made it easy for me to navigate and find what I needed to. Polite and considerate help.

Customer Experience

Adrenaline.com.au

5 months ago

Thank you for your lovely feedback. We’re glad our team could help quickly and make things easy for you.

Johanna Sanchez

Verificēja Feefo

COL

5 months ago

Ko Johanna Sanchez teica par Adrenaline.com.au:

Amazing experience Lovely staff And the dolphins… woowwww. Spectacular!!!!

Customer Experience

Adrenaline.com.au

5 months ago

Thank you for the wonderful feedback! We’re so pleased you had an amazing experience. The dolphins really are something special 🐬

Uzticams klients

Verificēja Feefo

5 months ago

So far, I haven’t received my confirmation email & I paid $499 for the experience 12hrs ago. I also haven’t been able to reset my password, because the emails to do so aren’t coming through. I’m...

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Customer Experience

Adrenaline.com.au

5 months ago

Thanks for bringing this to our attention, we’re really sorry for the frustration this has caused. Confirmation and reset emails should come through quickly, so this isn’t the experience we want for you. I can see that you have been in touch with our team to have your booking confirmation resent. I hope you enjoyed your experience!

Manu Finau

Verificēja Feefo

AUS

5 months ago

Ko Manu Finau teica par Adrenaline.com.au:

My kids and I had the best quad biking experience. The staff were amazing and the whole experience was by far the best I’ve had. This was my fourth time quad biking, but my first time with this...

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Customer Experience

Adrenaline.com.au

5 months ago

Thank you for sharing such an awesome review! We’re thrilled to hear you and your kids had such a great quad biking experience.