Brilliant next day service I would definitely recommend shopping with them . Lovely how they were prepared for delivery the extra touch definitely makes it feel more special.. 10/10 thank you all…..
Mairi
Humes Outfitters
1 year ago
Thank you for such lovely feedback - we are so glad you enjoyed your shopping experience with us.
I have never ordered from Humes before or knew of their existence. The service from when I ordered my shoes was very quick and prompt. They were dispatched quickly and I was kept informed of the...
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Mairi
Humes Outfitters
1 year ago
Wow thank you for such a great review - we are so glad you found us and hope you shop with us again in the future.
Thank you for sharing your feedback. We're sorry to hear about your experience with Royal Mail and disappointed that your delivery was delayed. Your order was sent via a Tracked 24 service, but it appears it was held up for several days at your local depot. We are very sorry for the inconvenience this has caused. That said, we're pleased to hear you're happy with the item itself, and we genuinely hope you'll consider shopping with us again in the future.
Ordered on line and was available for collection at the Alnwick store the next day.
As always the team in store was welcoming, professional and friendly
Recommend
Mairi
Humes Outfitters
1 year ago
Thank you so much for your kind feedback - we have passed your lovely words on to the Alnwick team, it's truly appreciated
Didn’t receive care kit as stated on the order. Had to email to correct the error. Told the
that boots didn’t come with the care kit as they were in the sale but it was an error on their part and...
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Mairi
Humes Outfitters
1 year ago
Thank you so much for your feedback. We're happy to hear that you love your boots. I’m truly sorry for not responding to your last email and for the confusion caused by the outdated offer still showing on a few sale items. We appreciate you bringing this to our attention. It was an oversight on our part, while we're unable to include the free care product with sale boots, I’m glad we were able to find a resolution. Thank you again for taking the time to share your experience. It genuinely helps us improve moving forward.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
