Turtle Mat pārskati

So sorry to hear that you have not had the best experience in dealing with Turtle Mat, but glad you are happy with the mats themselves. I am unsure at this point, but will be investigating, why your query was not passed on to us here to call you back. We want and strive to ensure all our customers receive a really great service and are sorry that was not the case for you. If you want to get in touch directly to discuss further please don't hesitate to email info@turtlemat.co.uk (marking the email for my attention) and we can discuss in more detail. My apologies again and best wishes, Becca Rebecca Wilson

Eve, so sorry to hear that you're not happy with your Cotswold Stripe Mat and that you've found it to leave black marks in your washing machine. This is not a problem we've ever encountered with the mats before, nor should it happen. Turtle Mats are designed to be happily washed repeatedly at 40 degrees, so I can only imagine this to be a rare faulty mat. If you'd like to get in touch with us directly here via info@turtlemat.co.uk (and mark it for my attention) we can discuss in detail next steps in getting a replacement out to you as soon as possible. Apologies again and best wishes, Becca Rebecca Wilson