Internet side is Excellent. However, buying a range of items from high st was poor. Staff failed to pass information on, and failed to provide promised support. Iam in a wheelchair and also found...
The delivery company was unable to deliver the product to me and hence returned it back to company. Therefore, I have paid for an umbrella which has never delivered to me. Quite upset customer ;(((((
Moss Bros
Moss
14 years ago
please accept our apologies. When we receive undelivered parcels we contact the customers to arrange either a redelivery or a refund, and we failed to do so on this occasion.
Would you like us to send the umbrella to you (same address or to an alternative address) or do you prefer a refund?
Kind regards
Moss Online Customer Care
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.