i returned an item a month ago via collect plus and have received no email confirming receipt let alone a refund. same story for the DJ and trousers I returned 2 weeks ago. am now having to submit a...
Lasīt vairāk
Moss Bros
Moss
13 years ago
I am unhappy to hear that the items returned were not refunded in a timley manner. I will be looking into this personnaly and hopefully have this resolved quickly.
Unfortunately due to some unforseen circumstances some of returns have taken longer to receive back from Collect+ then we would have liked.
I have been assured that this is being resolved and going forward problems like this shouldnt occur.
We will get intouch with your personnaly as soon as we have actioned the necessary requirements.
Moss Online Customer Service
returned three pairs of trousers but only refunded for two.
Moss Bros
Moss
13 years ago
Please accept my apologies for the incorrect ammount that was refunded back to the card. I would like to investigate this further as this sort of thing very rarely happens.
I will personnaly update you once I have further information, and look at getting the additional trouser refunded back to your card.
I am very pleased to hear that Suit fits well.
Your Sincerely
Moss Online Customer Service
Atsauksmes par produktu
Pirkuma datums: 25/06/2012
0
Dalīties
Uzticams klients
Verificēja Feefo
14 years ago
Regular e-mails keep you updated on progress of order
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.