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Hi, are aware some customers have now been experiencing longer than anticipated delivery times even with the publicised COVID 19 related delays of ten working days. I have spoken with our Area Manager and he has asked if you could please call him on 02895607313 Ask for Lloyd. We are looking at various options to try to get the worst affected customer's situations resolved as soon as possible with replacements sent on higher priority tracked services etc. But we would ask that you please get in touch with Lloyd at our head office to make the arrangements or request another form of resolution. Thanks

Sadly due to the COVID 19 Pandemic and the associated government enforced closures , Royal Mail have reported significant delays are affecting their services. We placed a warning in the header of our website as soon as we were made aware of this. According to RM it can take as long as 10 days in some instances. We would ask based on your order date in you could allow up to 2pm On Thursday 16th to see if it arrives. If it has not arrived by that time please contact us here or on 02895607313 and we can arrange a replacement or refund in full depending on your preference. We understand your frustration and really appreciate your patience up to now during this difficult period. Thanks