Jag har fått en utvärdering, men har ännu inte fått några produkter. Jag har inte fått mail om var produkterna befinner sig. Det går inte att söka upp produkterna med hjälp av det tracking nummer jag...
Skaityti daugiau
ziggicigadmin
Ziggicig
7 years ago
Hi there, We have checked and we see the items had an attempted delivery on the 5th August but you were not in to receive them and has since been successfully delivered and signed for as of today according to the tracking details. We understand you were frustrated but it does take some time to ship from Northern Ireland to Sweden due to customs clearance and the distance that must be covered . A bit longer than if you were ordering from within mainland Europe. We hope you enjoy your products in any case and will consider shopping with us again in future. Thanks
ziggicigadmin
Ziggicig
7 years ago
HI There , we see that you ordered with us on the 31st and they attempted delivery on the 5th but you were out and it has since been delivered today. We understand you were frustrated but it does take some time to ship from Northern Ireland to Sweden due to the distance involved and local customs clearance. In any case we hope you enjoy your items and hope that you will consider shopping with us again in future. Thanks
Had device just over a week when problems started, I emailed to see what could be done.
Received no apologies or regrets for having sold me a faulty device, merely told me to bring it in to a shop...
Skaityti daugiau
ziggicigadmin
Ziggicig
7 years ago
Hi, Thanks for getting touch to let us know about this. I will attempt to call you soon to try to better understand exactly what has happened here and more importantly to get your situation resolved as soon as possible. If the device is indeed faulty it's no problem at all to exchange it under warranty but we'll need to determine what the issue is exactly before we can do that for you.
Thanks
ziggicigadmin
Ziggicig
7 years ago
Thanks for taking the time to talk to us by phone. We look forward to hearing how your replacement device works out. That's in the mail on its way to you now.
Atsiliepimai apie gaminius
ziggicigadmin
Ziggicig
7 years ago
We'll be sure to pass this on to Ohm Brew. Thanks for your feedback on it.
We are a Northern Ireland based Company created ‘by Vapers for Vapers’. Set up in 2009 by Company Owner & Director Steven Mealey. We now have a fantastic Team of people based in our Head Office and throughout our stores plus a growing Re-seller network across Northern Ireland. We are a young and rapidly expanding Company but we remain grounded by the fact of how and why it all began…..
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We are a Northern Ireland based Company created ‘by Vapers for Vapers’. Set up in 2009 by Company Owner & Director Steven Mealey. We now have a fantastic Team of people based in our Head Office and throughout our stores plus a growing Re-seller network across Northern Ireland. We are a young and rapidly expanding Company but we remain grounded by the fact of how and why it all began…..