„YPO“ apžvalgos

Thank you for your review,

I am happy to see you think our customer service is good.

Kind regards

Craig

E-Comms Team

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Thank you for your review,

I am happy that you are pleased with the service and find our Lever Arch Files of good quality.

Kind regards

Craig

E-Comms Team

Thank you for the review Richard.  It's lovely to hear you have received excellent service from YPO.

Many thanks

Cathy

E-Comms

Many thanks for taking the time to leave a great review Sarabjit.

Cathy

E-Comms Team

Thank you for your great review Anthony.

Cathy

E-Comms Team.

Thank you for your feedback Amy.  We're pleased to hear you find our ordering system easy to use and that your delivery arrived quickly. 

In relation to the website search, our IT department do have a plan in place to improve this functionality in future website updates. 

Many thanks

Cathy

E-Comms Team

Thank you for your review.  We're pleased to hear that you are happy with our delivery service and that we were able to resolve your query.  Our standard delivery is 3-5 working days, but we do off a Next Day delivery service as an option for future orders.

Many thanks

Cathy

E-Comms Team

Thank you for your review.  It's lovely to hear you have received great service from YPO.  In relation to our reward system, our 100% public sector ownership means we can share our profits with our public sector customers through our loyalty scheme. All public sector customers of YPO are automatically registered for the scheme. How much each customer receives is based on how much they spend with us on stock, direct and food purchases in the calendar year (1 January - 31 December). The scheme has been running since 2011 and during this time we have given back over £10million to our customers.

Many thanks

Cathy

E-Comms Team

Thank you for your feedback

I am sorry to see you are unhappy with our delivery timescales. Providing the item required is in stock we aim to deliver within 3-5 working days. We do also offer a next day delivery service if the goods are needed urgently.

Kind regards

Craig

E-Comms Team

Hi John,

Thank you for taking the time to speak to me on the phone earlier on today. I have actioned what was discussed in our conversation and you can contact me at any time if you need anything at all.

Kind regards

Craig

E-Comms Team