„You Garden“ apžvalgos

Thank you for your feedback. We are very sorry that your plant was bent and damaged during transit due to packaging issues. We always want your delivery to be hassle-free. To put this right for you, we have processed a brand-new replacement. This will be dispatched as soon as our fresh stock arrives to ensure it reaches you in perfect condition. If you have any further questions or tracking queries once it leaves us, please email cs@yougarden.com with "Feefo" in the subject line!

Thank you for your feedback. We sincerely apologise for the frustration and hurdles you experienced when trying to reach our customer service team about your plant. We always want to make resolving issues straightforward, and we are pleased to confirm that your free replacement plant has been processed and successfully delivered to you today. We will use your comments to improve our communication channels and make our service quicker. If you need any future assistance with your new plant, please email us directly at cs@yougarden.com with "Feefo" in the subject line.

Thank you for your review. We are delighted to hear that you found the plants lovely, but we sincerely apologise for the delivery taking longer than expected. We can assure you your order wasn't missed, but we completely understand how the wait created that impression and appreciate your patience. We are continuously working to improve our dispatch speeds during peak times. If you need any future assistance, please email us at cs@yougarden.com with "Feefo" in the subject line!