Very pleased with the service and the quality of the Christmas lights. My neighbour asked where I had got them and put his order in immediately.
Xmas Direct
XmasDirect
2 years ago
Hi Steve
Thank you for taking the time to leave us such a fantastic review. We are so pleased to hear you are happy with your lights, and it is great to hear that your neighbour also bought some - I bet they all look fantastic!
Best wishes,
Christmas Direct
Atsiliepimai apie gaminius
Pirkimo data: 29/11/2023
0
Bendrinti
JW
John Williams
Patvirtinta „Feefo“
2 years ago
Ką John Williams sakė apie XmasDirect:
First class product range, website and service.
Xmas Direct
XmasDirect
2 years ago
Hi John,
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your lights and our service!
Best wishes,
Christmas Direct
Hello
Thank you for taking the time to leave us a review. We are pleased to hear you were happy with our efficient service.
Best wishes,
Christmas Direct
We received a great service, only two day delivery really good.
Xmas Direct
XmasDirect
2 years ago
Hello Terry
Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with our service and quick delivery of your spare bulbs.
Best wishes,
Christmas Direct
I ordered a tree a week ago and paid for two day delivery. I am still awaiting delivery. On their website they are still advertising two day delivery. I would most definitely not recommend ordering...
Skaityti daugiau
Xmas Direct
XmasDirect
2 years ago
Hi Gillian
Thank you for sharing your feedback with us. We apologise for the delay in the delivery of your tree. Following your email yesterday, we have already escalated the matter to a high priority with the courier.
Unfortunately, unforeseen circumstances at the depot have led to delays in some deliveries. The courier is working diligently to dispatch any delayed orders, and are committed to ensuring your tree reaches you as soon as possible. The depot extends their sincere apologies for any inconvenience caused by the delay.
Best Wishes,
Christmas Direct
Not all 60 buns present in the package. The cabling and other bulbs work well. Asked for 2 missing bulbs to be sent and had no response
Xmas Direct
XmasDirect
2 years ago
Hello,
Thank you for taking the time to leave us feedback.
We are sorry to hear that two bulbs were missing from your order. After reviewing our records, it appears that you contacted us on Monday, December 4th, at 08:48. In a timely response that same morning at 10:16, we acknowledged your message and assured you that we would promptly dispatch 2 replacement bulbs to you.
The replacement bulbs were dispatched from our warehouse on Monday evening, and we anticipate that they will reach you within the next couple of days.
Best wishes,
Christmas Direct
Hello George
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your garland.
Best wishes,
Christmas Direct
Atsiliepimai apie gaminius
Pirkimo data: 27/11/2023
0
Bendrinti
CK
Collette Kiernan
Patvirtinta „Feefo“
2 years ago
Ką Collette Kiernan sakė apie XmasDirect:
Excellent service, swift delivery, good price and as described.
Xmas Direct
XmasDirect
2 years ago
Hello Collette
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with our service and quick delivery. We hope you love your Christmas tree.
Best wishes,
Christmas Direct
Hello,
Thank you for taking the time to share your feedback with us. We are sorry to hear you are unhappy with the baubles. Your review has caught us by surprise, as we haven't received any prior communication from yourself regarding the baubles in question.
If you find the baubles do not meet your expectations and remain in unused condition, you are certainly welcome to return them to us in an unused condition.
Our baubles are among our top-selling and most beloved products, and we are keen to gain insights into why you perceive them as poor quality. To better understand your perspective, please could you email us at info@xmasdirect.co.uk. Feel free to include any relevant concerns or photos that might help us assess and resolve the issue more effectively.
Best wishes,
Christmas Direct
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Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.