I returned a sweater over a month ago and Woolovers still have not issued a refund.
Tony
WoolOvers
10 years ago
Thank you for the feedback, we do use a third party service to make returns from countries outside the UK. It can take up to a month for the returns to come through. We will action the refund as soon as we receive the item.can you please confirm with the customer when the items have been received back from rebound
Atsiliepimai apie gaminius
Tony
WoolOvers
10 years ago
Thank you for your feedback, if there is an issue with the item I would be happy to discuss this with you. Please get in touch and I will resolve any issue.
I'm a new customer at Woolovers from the USA. I had a great experience.I had been searching for a cotton turtleneck sweater (not a normal shirt) for a while unsuccessfully. Then I came across some...
Please clarify your sizing, I was aware of unisex sizing but still had to give a sweater away for the second time because it was unclear about the sizing. I was in the woman's section and got...
Skaityti daugiau
Customer Services UK
WoolOvers
10 years ago
Thank you for your feedback and we are very sorry to hear you have received some garments which do not fit. We do try to advise our customers on sizing by providing our charts on line. Please feel free to return the items to us so we can process that for you. We are in the process of phasing out our unisex sizing and introducing Mens and Womens sizes from November of this year through to February of next year.
No matter how long that it takes me to make up my mind between the many beautiful products I know, when it is delivered I will be 100% satisfied with them. I can say that the selection is so varied...
Woolovers merchandise is of great quality! The size, treatment, etc. descriptions are very good. Their shipping is speedy.
Atsiliepimai apie gaminius
Pirkimo data: 26/07/2016
0
Bendrinti
TC
Trusted Customer
10 years ago
Ką Trusted Customer sakė apie WoolOvers:
It looks like the website has been redesigned, and it's very easy to use. Everything was very quick and simple. Also, shipping rates to the US have dropped! I love Woolovers sweaters, so this...
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.