Yes, I can tell you why!! I didn't received my order because it couldn't be delivered to me at a PO box. It's somewhere in a "dead" package location and I've communicated via e-mail with Woolover...
Skaityti daugiau
Customer Services UK
WoolOvers
9 years ago
Good Afternoon, thank you for your feedback and we are sorry for the inconvenience that this has caused you. We do have a service available that will allow any international orders to be delivered to a ***. Box. I can see the item is on its way back to our Warehouse. If you would like us to resend this to you once we receive it, please email info@woolovers.co.uk and we can organize this for you. If not, this will be automatically refunded back to you. We look forward to hearing back from you.
TC
Trusted Customer
9 years ago
Yes, I would like you to resend this order to me, if possible. Do you need more information than what is listed, below?
Order #3013396. The Woolover Parcel Number is 15505356649683G.
I will give Woolover a better rating once I have received the item.
Karen S. Walker
331 W. Tavern Street
***. Box 392
New Harmony, IN 47631
USA
TC
Trusted Customer
9 years ago
What is the status of my order? Please see earlier (25 days ago) reply,
Karen Walker
Atsiliepimai apie gaminius
Customer Services UK
WoolOvers
9 years ago
Good Afternoon, thank you for your feedback and we are sorry for the inconvenience that this has caused you. We do have a service available that will allow any international orders to be delivered to a ***. Box. I can see the item is on its way back to our Warehouse. If you would like us to resend this to you once we receive it, please email info@woolovers.co.uk and we can organize this for you. If not, this will be automatically refunded back to you. We look forward to hearing back from you.
TC
Trusted Customer
9 years ago
Please check on the status of my order. I still haven't received my cashmere bolero!!
The only reason I didn't give five stars is because one cannot check the status of the order online. In every other respect, this was a perfectly satisfactory experience.
I love the softness of the sweater
I will wear it often but I am big busted so it still is too small
I ordered the extra large
Somehow silk and cotton sweaters run small for me but the other wooly...
I am a fiber snob, especially with wool. Raise wool myself and love all things wool. WoolOvers unerringly satisfies my appetite for good wool garments at a good price. Sizing is accurate. Styles are...
Size was completely enormous. Sweaters were promoted as "unisex" but these are men's sweaters and arms are way too long for me. I will be returning the sweaters. Ordering/delivery was fine.
After I got a confirmation email 2 weeks ago, YOU CHARGED MY MONEY but I didn't get my order. I don't know why you requested my review. Please, let me know what happened.
Customer Services UK
WoolOvers
9 years ago
Thank you for your feed back and we are sorry to hear that you have not received your order yet.I am afraid it is our company standard procedure to take the money upon dispatch. Please allow 6 more days for your parcel to arrive. If it has not arrived by Thursday 31st October then please contact our customer care team on 08450731040 . Please see emails for further details.Thank you.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.