Good product that is as advertised on the website, shipping came in good time and was packaged to protect the product. I just wish they had included care instructions, as wool is a fickle material...
Website was easy to navigate, items that I wanted were easy to locate using filters. Everything went fast and smoothly through checkout. I am confident with this online transaction.
My sweater was way too big for me. I ordered a medium and two of me could have fit into it. I took it to the postoffice to return it and the cost was more than I paid for the sweater. I gave it to a...
Skaityti daugiau
Customer Care Team
WoolOvers
9 years ago
Good Morning, thank you for your feedback and we are very sorry to hear your item did not fit. We do try to advise customers on sizing by providing size charts online that can be found just under the colour selection of any item you look at. We do have a returns address for our US customers which reduces the return cost significantly, full information about this can be found here: www.woolovers.us/returns We hope this makes ordering from us in the future an easier and viable option. If you have any further questions or queries do not hesitate to contact us.
Atsiliepimai apie gaminius
Customer Care Team
WoolOvers
9 years ago
Good Morning, thank you for your feedback and we are very sorry to hear your item did not fit. We do try to advise customers on sizing by providing size charts online that can be found just under the colour selection of any item you look at. We do have a returns address for our US customers which reduces the return cost significantly, full information about this can be found here: www.woolovers.us/returns We hope this makes ordering from us in the future an easier and viable option. If you have any further questions or queries do not hesitate to contact us.
As of today 12/23/16 order not received, submitted email to customer service on 12/21/16 to find out where order was, no response from anyone.
Customer Care Team
WoolOvers
9 years ago
Good Morning, Thank you for your feedback and we are sorry to hear you have had some problems with the delivery of your order. I can see that you have been in contact with my colleague and I trust that this problem is now being resolved. If you do have any further questions or queries, please do not hesitate to contact us
Very warm and cozy. There is a bit of a chemical smell with the cream sweater but I think it will come out after another wash or two. Worth the money and I would buy again!
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.