The sizing charts and the fit on the skinny models did not lead me to order the right size. My wife was looking for a baggy look but they we're tighter on her than they should have been. Otherwise,...
Ordered a sweater coat for my daughter-in-law for Christmas. TWO WEEKS LATER--NO SWEATER! NO TRACKING INFO! VERY POOR SERVICE! WON'T EVER USE AGAIN.
Customer Care Team
WoolOvers
9 years ago
Thank you for you feed back and we would like to sincerely apologise that you have not yet received your order. International delivery usually takes 7-10 working days but has been known to take longer in busy periods. Please see emails where we have detailed further.
Patikimas klientas
9 years ago
The sweater-coat situation has been resolved. Potential customers need to plan 15 BUSINESS days for receipt of their order, more in peak shopping seasons. The sweater/coat gets an A+. Thanks
Atsiliepimai apie gaminius
Customer Care Team
WoolOvers
9 years ago
Thank you for you feed back and we would like to sincerely apologise that you have not yet received your order. International delivery usually takes 7-10 working days but has been known to take longer in busy periods. Please see emails where we have detailed further.
The process for inputting my address was strange, and made it so that the name of my village was not entered and the address was incomplete. I also received no tracking number or notice that it had...
Skaityti daugiau
Customer Care Team
WoolOvers
9 years ago
Thank you for your feed back and we are happy your products is of great satisfaction. With regards to the delivery of your order, you used a standard Air Mail which takes 7-10 working days to arrive -and this type, unfortunately, does not have any tracking facilities. We are very sorry to hear of the trouble you had on our website with entering the address, this is something that should be smooth-running so I have passed this information on the our E-commerce team to have a look at. If you do have any further queries please do not hesitate to contact us.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.