Recently I purchased two sweaters. A cardigan for my husband and a fair isle white wool sweater for myself. They are perfect in every way. My husbands is a perfect fit for him and the fair isle is...
Over the ocean takes more time than some of us are used to!
Customer Care Team
WoolOvers
9 years ago
Thank you for your feed back and we are very sorry to hear you are dissapointed with your garment. This is the exact same garment as your previous Dove Grey one, but may have a subtle difference in the feel of it to it due to the dye. It has been known that the way the yarn takes different coloured dyes can slightly affect its softness. Please feel free to return your garment under the no quibbles garuntee and we will be more than happy to process a refund for you.
Patikimas klientas
9 years ago
Thank you so much for your thoughtful response. I will still plan to return the sweater. I love my dove gray one so much!j
Atsiliepimai apie gaminius
Customer Care Team
WoolOvers
9 years ago
Thank you for your feed back and we are very sorry to hear you are dissapointed with your garment. This is the exact same garment as your previous Dove Grey one, but may have a subtle difference in the feel of it to it due to the dye. It has been known that the way the yarn takes different coloured dyes can slightly affect its softness. Please feel free to return your garment under the no quibbles garuntee and we will be more than happy to process a refund for you.
Totally easy...and a great selection. The website worked great...clicking on the various items, zooming in on details, etc. Checkout was seamless. And even though my items had to come a long...
The quality was as I spected. Simultaneously I order an "equal vest on macys and the one here at Woolovers were better quality and a brighter color. From the 2 vest for my dad christmas gift ...
I haven't received the items so I can't review. No tracking information and missed Christmas. The items were gifts had to scramble at the last minute.
Customer Care Team
WoolOvers
9 years ago
Thank you for your feed back and we are very sorry to hear you have not yet received your order. International delivery usually takes 7-10 working days to arrive but has been known to take longer in busy periods. Please see emails where further detail has been made.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.