The first time I ordered a sweater I had a problem paying from the States. Your customer service rep was very helpful, also helpful in getting me the right size.
It has been 17 days since my order and I have not received it yet I noticed on the address you had 47805 that is my ZIP Code my address is
4215 E. old fort Harrison Ave.,
Terre Haute, IN 47805
Customer Care Team
WoolOvers
9 years ago
Thank you for your feedback, it is very important for us to know when things go wrong for our customers so we can put things right again. I can see that you have been in contact with my colleague and I trust that this problem is now being resolved. If you do have any further questions or queries, please do not hesitate to contact us
TC
Trusted Customer
9 years ago
I still have not received my sweater no it has not been resolved please contact me 812-870-6385
Customer Care Team
WoolOvers
9 years ago
Hello Deborah,
Thank you for your recent feedback,
We will contact you directly regarding your order as we have received your parcel back marked "return to sender" and are in the process of refunding your PayPal account.
I apologise that something has gone wrong, and a colleague for our customer care team will be in touch to advise you of how we will proceed.
Regards,
Atsiliepimai apie gaminius
Customer Care Team
WoolOvers
9 years ago
Thank you for your feedback, it is very important for us to know when things go wrong for our customers so we can put things right again. I can see that you have been in contact with my colleague and I trust that this problem is now being resolved. If you do have any further questions or queries, please do not hesitate to contact us
I am so pleased with the experience that I have had over the past two years with this company. They have always been so helpful, are very timely with communications! I love the products that I have...
Great products, I had little problem with your site getting the offered discounts ,I made a few transactions and I had the same problem, each time I called your reps and they took care of the problem...
Unless you are sure about the size and the product, I would not recommend to order to Woolovers if you are not located in UK.
I am in the US and the price to return the product (in UK) which are not...
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.