Good afternoon, thank you for your feedback and we are very sorry to hear your item did not fit. We do try to advise customers on sizing by providing size charts online that can be found just under the colour selection of any item you look at. You are more than welcome to return the item under our "no quibbles" guarantee and we will be happy to process that for you. Please do not hesitate to contact us if you have any further issues.
I love ordering from WoolOvers. I follow their sweater measurement guide and feel happy about receiving a sweater that fits. I bought lovely sweaters this season.
Thank you for your feedback. The Pilling comb is very good for removing bobbles and making your jumper look more presentable, as long as they're used gently.
Louis
WoolOvers
9 years ago
Thank you for your comments on your recently purchased item from us. We are sorry to hear that this item did not live up to the high standard that you would expect from us. We are always looking to improve our service and products, so I have forwarded your remarks to both our Design Team and our Brand & Merchandising Team. You're more than welcome to return any garment that you are not satisfied with. If you would like to discuss this further, please do not hesitate to contact us directly.
Louis
WoolOvers
9 years ago
Thank you for your comments on your recently purchased item from us. We are sorry to hear that this item did not live up to the high standard that you would expect from us. We are always looking to improve our service and products, so I have forwarded your remarks to both our Design Team and our Brand & Merchandising Team. You're more than welcome to return any garment that you are not satisfied with. If you would like to discuss this further, please do not hesitate to contact us directly.
I liked the sweaters very much, but I bought the wrong size. By the time they arrived, the same sweaters in a smaller size were gone.
They were shipped from the U.K., so arrival took awhile. But...
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.