It took you almost one week to deliver the product I have ordered. On the other side, I wrote you an e-mail, asking something about the measure, and I have not received yet any answer from you... On...
To date I have not received my order! I received an Email on the 13th Oct saying this order was dispatched but nothing yet!
Customer Services UK
WoolOvers
9 years ago
Good Morning, thank you for your feedback and I am very sorry to hear that you have not received your parcel yet. The delivery time for our standard international delivery service is usually 10 working days, however this is an approximate estimate based on the average delivery time from Royal Mail. We do have to allow 20 working days before a parcel can be deemed as missing, so if the parcel is not received by November 7th then please let us know and we will organize this for you. Again I do sincerely apologize for any inconvenience this has caused. If you have any further questions or queries please let us know, thank you.
Patikimas klientas
9 years ago
I have now received my order and am very pleased with what I ordered. The quality of the garments is excellent.
I know I will like the jumper when it arrives because I have one in another colour. My last order took months. The quality of the yarn is only average but I love the shape. I wish either a better...
Their products were always nice but I had duty problems in ordering. A package was lost last year in this process. The new pre paid duty facility is truly great.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.