Thankyou for your feedback, I do apologise for the delay in your order. We have had a few customers that have suffered from this issue through December leading up to Christmas. Our logistics company has been in touch to explain the current situation with your order. If you need to contact us for further help please email info@woolovers.com.
Comme mon dernier achat est un cadeau de Noël pour ma mère, j'ai bien hâte de voir sa réaction! En ce qui me concerne je le trouve doux et chaud. La couleur est magnifique! J'espère que c'est la...
Still haven't received our order. Will miss Christmas
Tony Customer Care
WoolOvers
9 years ago
Thank you for your feedback, I do apologise your parcel has not been delivered yet. Our logistics company has tracked the parcel and it is in Canada and they have been in touch with you to resolve the issue. If we can help further please contact us on info@woolovers.com and we will help you further.
The ladies sweater, the collar is too big, and the buttons do not close. They show it on the internet with the buttons closed, but the holes are still open when you want to wear it.
Customer Care Team
WoolOvers
9 years ago
Thank you for your feed back and we are sorry to hear you are dissapointed with your garment. Please feel free to return your garment under the no quibbles garuntee and we will be more than happy to process a refund or exchange for you. If you do have any further queries please do not hesitate to contact us.
TC
Trusted Customer
9 years ago
I won't wear this cardigan. To send it back to you will cost me money for mail and duty in Canada, approx duty $25 and mail about $10. If you could send that money to me, I will send it,
I have bought 5 Women's Lambswool Fitted Zip Thr Lambswool cardigans and have very pleased with them. Size M
I have had 4 Women'
Customer Care Team
WoolOvers
9 years ago
Unfortunately we cannot offer free returns as this would mean an increase in our garment prices- which is something we want to avoid. However we do have a cheaper alternative where customers can send their garments to our Canadian rebound address. This address is : Delivery net, WoolOvers Returns c/o ReBOUND, 45 Mural st. unit 3, Richmond Hill ON, L4B 1J4. If you do have further queries please do contact us.
Atsiliepimai apie gaminius
Customer Care Team
WoolOvers
9 years ago
Thank you for your feed back and we are sorry to hear you are dissapointed with your garment. Please feel free to return your garment under the no quibbles garuntee and we will be more than happy to process a refund or exchange for you. If you do have any further queries please do not hesitate to contact us.
TC
Trusted Customer
9 years ago
I would like to send the garment back to you, but it costs me for duty (Canada) $25 and mail, about $10. Can you send me this money.
I have had 6 various women's lambswool fitted Zip cardigans. Size M and they ah
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.