I have not yet received my order from Dec 28th. It is hard to reach you except by overseas phone, your Canadian contact has or had a live chat feature. I ordered sweaters to be delivered in Canada,...
I have purchased from Woolovers before and had no problems with delivery. However my first purchase from Wooloverswoolovers London took 27 days to arrive and about three emails and numerous phone...
Skaityti daugiau
Louis
WoolOvers
9 years ago
Thank you for your feedback. We are sorry to hear you have experienced problems with the delivery of your order. We regularly liaise with our couriers regarding any problems our customers experience and are always striving to provide a better service. We pride ourselves on offering an excellent customer service and it is disappointing when we are let down by the courier. If you have any further questions or queries, please do not hesitate to contact us.
I always enjoy WoolOvers shopping, However, I do have trouble receiving the products that I have ordered. In fact as we speak, I have still not received the above mentioned product. But...when I...
Order GE41803412GB ordered 4 Dec 16.
Order GE44543662GB ordered 20 Dec 16
On 31 Jan 17, neither order has been received.
Louis
WoolOvers
9 years ago
Good morning and thank you for your feedback. We're very sorry that you haven't received either of these parcels. It's possible that your delivery may have been held up by the problems with Canada Post, who are currently working through a 30-day backlog at Vancouver Customs. We have been in touch with our international shipping partner and told them to contact you directly.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.