we’re so glad that you enjoyed your stay there. Hope to have you back in Sicily soon.
Atsiliepimai apie gaminius
Pirkimo data: 24/07/2016
0
Bendrinti
SA
Samuel
Patvirtinta „Feefo“
9 years ago
Ką Samuel sakė apie Wish Sicily:
See below
Atsiliepimai apie gaminius
Gioacchino Sortino
Wish Sicily
9 years ago
Thank you Samuel for your positive feedbak. The "refundable security deposit" (1k euro) is actually stated under the price matrix tab on the villa webpage along with other extra costs. See: http://www.wishsicily.com/messina/villas-in-sicily/villa-ghadir/692
From the first enquiry we made with Wish Sicily their response was always almost immediate and their service was excellent. We recommend Wish Sicily and I believe the Villas that they let are of very...
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Atsiliepimai apie gaminius
Gioacchino Sortino
Wish Sicily
9 years ago
Thank you Sally for your comments about our service and the villa. What a lovely feedback, thank you very much!
I guess the rating will depend on your response to this......
Atsiliepimai apie gaminius
Gioacchino Sortino
Wish Sicily
9 years ago
Dear Kate, Thanks for your comments.
Villa Costanza is actually a brand new property for Wish Sicily, we have been advertised the villa for just one season now, we’ve never received a negative review from the past clients and so this sort of feedback is invaluable for us.
We’re really disappointed that you didn’t find the property up to scratch but hope you enjoy your stay overall as we have never received a communication from you during your stay except when a couple of days before departure you wanted to make sure via email of security deposit, ping pong table and Turkish bath.
Unfortunately the ping pong table has been damaged by the previous customer who left the villa just before your arrival and Vito, the owner, had difficulties to repair it.
As per property description, the electricity is included up to 300 kw/h per week and charged at 0.35 euro per kw/h extra. It sounds like you’ve consumed 600 + 350 kw/h to get a bill of 120 euro at check-out. I presume you did check the electricity reading with the property owner at your arrival/departure. Please be aware that electricity is also used when light up the whole garden and keep the pool cleaned.
We have passed on your comments to the owner of Costanza with our own recommendations to make extra cleaning and maintenance work in order to bring the villa to the level expected at any of the properties we represent. He has advised that all has been taken into account and will do all of his best to make the villa a top level again for future guests.
Hopefully, you will consider exploring more of Sicily in one of our other villas at another time. Thanks again for your time.
Gioacchino Sortino
Wish Sicily
9 years ago
Hello Kate,
sorry to bother you.
The following feedback for Villa Costanza has been received now.
See yourself how confusing!
"great service! Thank you for your kindness, we had a great experience - The house is superb, we had a great holiday. Everything was just perfect from the beginning. Highly recommended!"
Thank you Guy for your comments about our service and Casa del Gelso - we’re so glad that you enjoyed your stay there. Hope to have you back in Sicily soon.
Giacchino was very quick to reply to any of my inquiries prior to
booking. And he was a lifesaver in helping us find great sitters
for the 3 and 1/2 year old who made the trip wonderful for
his...
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Atsiliepimai apie gaminius
Gioacchino Sortino
Wish Sicily
9 years ago
Thank you Noreen for your comments about our service and the villa - we’re so glad that you enjoyed your stay there. Hope to have you back in Sicily soon.
The service was excellent. The whole process went through without any problems or issues. We would definitely use the service again and would recommend to everyone.
Atsiliepimai apie gaminius
Įkelta medija
Peržiūrėti visą mediją (1)
Gioacchino Sortino
Wish Sicily
9 years ago
Thank you Abi for your comments about our service and the villa - we’re so glad that you enjoyed your stay there. Hope to have you back in Sicily soon.
We have been involved in villa holidays in Sicily since 2006, working alongside villa owners and suppliers across the island to offer you the highest quality properties and superb service. Our extensive collection of villas and apartments means that there is something for anyone who wants to holiday in Sicily, regardless of price or size of property. We offer a best price guarantee, a payment protection policy and a simple and safe online booking system.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We have been involved in villa holidays in Sicily since 2006, working alongside villa owners and suppliers across the island to offer you the highest quality properties and superb service. Our extensive collection of villas and apartments means that there is something for anyone who wants to holiday in Sicily, regardless of price or size of property. We offer a best price guarantee, a payment protection policy and a simple and safe online booking system.