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„William Russell“ apžvalgos

Įvertinta
Puikus (-i)

Independent provider of international health, life & income protection insurance.

Paslauga
4.5
/5
Produktas
4.5
/5

5

4

3

2

1

95

24

8

2

5

134

reitingai per pastaruosius metus

Rodomos visos 1,420 apžvalgos (-ų)
Patikimas klientas
27 days ago
Pirkimo data: 02/06/2025
Good Policy for Expats
Good plan and rare to find for expats.
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Angela Hurst
William Russell
12 days ago
Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received and that your plan provides the coverage needed. Thank you again for leaving us your feedback.
Atsiliepimai apie gaminius

0
Bendrinti
Patikimas klientas
1 month ago
Pirkimo data: 26/04/2025
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Angela Hurst
William Russell
12 days ago
Thank you for providing us with your feedback. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers and our plans are reviewed each year to ensure we are offering the best cover for the best price.
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0
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JS
Julia Caroline Shaw
Mui Ne, Vietnam
1 month ago
Pirkimo data: 24/04/2025
Ką Julia Caroline Shaw sakė apie William Russell:
An expensive blessing ✨
Thanks to William Russell - I wasn't scared or in pain when I needed treatment and now have 30 years all clear for cancer.
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Angela Hurst
William Russell
1 month ago
Many thanks indeed for your positive 5* review and comments. We're so pleased to hear that you have been cancer free for 30 years, that's fantastic! We're happy to hear that our teams have been there for you when you needed support and we're always here should you need us in the future.
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0
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Patikimas klientas
1 month ago
Pirkimo data: 22/04/2025
Well taken care of ..
I have been using William Russell for over 20 years. Great service; the human element that the team provides is invaluable besides being super responsive and caring. I always feel well taken care of.
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Angela Hurst
William Russell
1 month ago
Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us so far. Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.
Atsiliepimai apie gaminius

0
Bendrinti
Patikimas klientas
1 month ago
Pirkimo data: 19/04/2025
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Angela Hurst
William Russell
1 month ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
0
Bendrinti
Patikimas klientas
1 month ago
Pirkimo data: 04/01/2025
The plan and service are excellent, but the annual insurance fee is a high increment. If you are a concession, like how long customers are renewing, then it would be great. Because year by year,...

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Angela Hurst
William Russell
1 month ago
Thank you for your positive review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.
Atsiliepimai apie gaminius

0
Bendrinti
Patikimas klientas
1 month ago
Pirkimo data: 04/01/2025
Submitting claims is terrible and not user friendly there should be an app available
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Angela Hurst
William Russell
1 month ago
Thank you for taking the time to leave us your feedback. We are really sorry to hear that you have found our claims process to be unsatisfactory on this occasion, I have passed your feedback to our claims team. We strive to offer outstanding customer care at all times and our claims team are on hand to help you along the way during the claiming process. Thank you again for getting in touch with us.
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0
Bendrinti
Patikimas klientas
1 month ago
Pirkimo data: 04/01/2025
Unhappy when I reach 75 years of age
The plan options are great, however, I'm concerned and not happy at all that I will not be able to continue of the plans once I reach 75.
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Angela Hurst
William Russell
1 month ago
Many thanks for your kind review and comments. Providing our members join prior to age 76, they can continue to renew with us far beyond that age. I have emailed you separately with some information, please get in touch should you have any other concerns. Thanks again for your valuable feedback.
0
Bendrinti
Patikimas klientas
1 month ago
Pirkimo data: 04/05/2025
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Angela Hurst
William Russell
1 month ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
Atsiliepimai apie gaminius

0
Bendrinti
Patikimas klientas
1 month ago
Pirkimo data: 04/03/2025
Excellent
William Russell has been an excellent service provider. Their response are always clear and withing their committed timeframes.
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Angela Hurst
William Russell
1 month ago
Thank you for your generous rating and review. We're happy to have you with us as a William Russell member and we're here should you ever need us.
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0
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Apie „William Russell“
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Apie „William Russell“
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.