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„West Brom Building Society“ apžvalgos

Įvertinta
Puikus
Paslauga
4.7
/5

5

4

3

2

1

5,153

783

116

75

99

6,226

reitingai per pastaruosius metus

Rodomos visos 6,226 apžvalgos (-ų)
Patikimas klientas
11 months ago
Pirkimo data: 31/07/2024
never shrug off the older generation they will walk
older people like us are not considerd especially when it comes to updateing our portfolio we tried to purchase this years £20000 isa allowance and was told in no uncertan manner we couldnt so went...

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Grace
West Brom Building Society
11 months ago
Thank you for your feedback. We're sorry you have not been able to subscribe to this years allowance with us. There are ISA rules around what's permitted per tax year and our branch colleagues are trained on these. More information can be found here: Making the most of your ISA | the West Brom. If you remain unhappy please contact our Customer Care team on 0345 241 0607 or email customercare@westbrom.co.uk. Thank you- Grace.
Patikimas klientas
11 months ago
Pirkimo data: 31/07/2024
Friendly and helpful
Staff very friendly and helpful.
LW
Lola Wickham
Middlesex
11 months ago
Pirkimo data: 31/07/2024
Ką Lola Wickham sakė apie West Brom Building Society:
Excellent service
GF
George Foster
Birmingham
11 months ago
Pirkimo data: 31/07/2024
Ką George Foster sakė apie West Brom Building Society:
Best service experience by far.
Friendly, but professional makes the difference. Having a branch and a relationship ensures it our first call. Connot fault the experience. Ten out of ten to the staff.
Patikimas klientas
11 months ago
Pirkimo data: 30/07/2024
Brilliant
Patikimas klientas
11 months ago
Pirkimo data: 31/07/2024
Amazing, very helpful was given wrong information at a previous branch. The person u dealt with really helped with what I needed sorted. Can’t thank her enough.
DW
Dorothy Wood
Bolton
11 months ago
Pirkimo data: 31/07/2024
Ką Dorothy Wood sakė apie West Brom Building Society:
Excellent ISA Rate.
Prompt and efficient. Clear confirmation letters.
CJ
Catherine Jones
sutton coldfield
11 months ago
Pirkimo data: 31/07/2024
Ką Catherine Jones sakė apie West Brom Building Society:
in and out very quick, staff friendly and helpful
Patikimas klientas
11 months ago
Pirkimo data: 31/07/2024
No Need for the Customer Service Nosy Questions!
Every time I go into the WBB in any branch, and am constantly bombarded with questions. What is the need for the nosy questions?? Considering I am a stranger to and I'm only there to withdraw my...

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Grace
West Brom Building Society
11 months ago
Thank you for your feedback, I’m sorry you feel this way. In order to protect our customers, branch colleagues ask about use of funds to ensure personal savings accounts are operated in line with regulatory requirements. If you wish to discuss your feedback further please call our Customer Care team on 0345 241 0607 or email customercare@westbrom.co.uk. Thank you- Grace.
JO
John
Sedgley
11 months ago
Pirkimo data: 31/07/2024
Ką John sakė apie West Brom Building Society:
Most helpful
Very professional with a caring attitude and helpful in every way
Apie „West Brom Building Society“
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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Apie „West Brom Building Society“
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.