tipping . would have been better if it had been included in price
Wendy Wu Tours
Wendy Wu Tours
11 years ago
thank you for taking the time to post your feedback about your experiences with us following your tour.
With regards to tipping, this amount can change and can vary, making it very difficult to incorporate into a flat cost and find the current practice was recommended and preferred by our customers, but we have duly noted your comments also.
Kind regards,
Junior
Excellent tour guides ensure that your needs are catered for and you get the full experience of the tour. All of the hotels and meals are very good and the internal flights and transfers are...
Skaityti daugiau
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome home and thank you for taking the time and trouble to share your review with us following your recent Wonders of China tour which is one of our more popular tours with first time visitors.
Customer satisfaction is our top priority and it is all ways pleasant to receive compliments about the service we provide and hope to welcome you away again to other parts of China which are less traveled.
Also, thank you for recommending us as we rely on your continued support.
Kind regards,
Junior
But tiring! While we realise that in a tour of 15 days only there was much to cram in, just a little more time on some days to recover would have been welcome. One day we had to rise at 5.00am and...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome home from your recently completed Wonders of China tour which sounds like it was jam-packed tour!
Early starts can be common but more in line with 7-8 O'clock usually, but in some cases transportation or traffic congestion may heavily impact on times.
We really are pleased you have enjoyed yourself and come away with memories that will last a long time to come.
Kind regards,
Junior
Excellent tour guide and efficient HO organisation.
Found some of the restaurant staff to be extremely poor at service skills!
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for taking the time to post your review following your Pursuit of Pandas tour which you have recently returned from.
We hope you enjoyed your tour despite your disappointment at dining in separate rooms from the general public in some restaurants.
As it is very common in Chinese culture to smoke during meal times, with this in mind and for the comfort and health of our passengers, your guide will often seat you in an separate dining room within the restaurant to avoid heavy smoke during your meal. Also your guide is always on hand and will address any disappointments relating to meals you may have if bought to his/her attention.
Kind regards,
Junior
Atsiliepimai apie gaminius
Pirkimo data: 02/10/2015
0
Bendrinti
Patikimas klientas
11 years ago
A very well organised tour with a brilliant national guide (Bruce).
Excellent promotional event at Castlefield Rooms in Manchester where we met previous WW holidaymakers. THEY were the best ambassadors for Wendy Wu. They couldn't speak highly enough of the quality...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome to the Wendy Wu family! Our customers provide us with the best insight into our tours and the service we offer and how we can improve.
We are delighted to hear that you have booked with us and are sure you have been given lots of tips from our previous customers who tend to travel with us on multiple occasions.
We are looking forward to leading your tour but not as much as you will be!
If you need anything or have any questions about your booking, please feel free to call or email us.
Kind regards,
Junior
Welcome home from your China Encounters tour, we are delighted to hear you have enjoyed your tour to China with us and are pleased to hear you have been recommending us to others based on your experience.
We also appreciate your feeling of wanting to spend all day at your favorite attractions which can be difficult with so much to see!
We hope to welcome you away again on a tour into more undiscovered parts of China in the not-too-distant future!
Kind regards,
Junior
The enquiry from us started with a man called Tom Cranshaw, what a polite and businesslike young man. we were subsequently passed to a collegue of Toms. All first rate.
Thanks
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your kind comments you have attributed to Tom, we have passed over your comments and put a smile on his face!
We look forward to welcoming you on your tour to China.
Kind regards,
Junior
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.