Volvo Car Insurance nebėra aktyvus „Feefo“ klientas
Rodomos visos 432 apžvalgos (-ų)
PA
Paul
Patvirtinta „Feefo“
4 years ago
Ką Paul sakė apie Volvo Car Insurance:
Excellent
Brilliant. Easy, efficient and prompt. A fantastic additional benifit offered by Volvo.
0
Bendrinti
IA
Ian
Patvirtinta „Feefo“
4 years ago
Ką Ian sakė apie Volvo Car Insurance:
Absolutely first class way to keep my Volvo in pristine condition .
Great way of keeping my Volvo up to standards set .
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
When first contacted, was told I had to speak directly to underwriter, LV. Which seemed to make paying the extra to Volvo a waste of time.
1
Bendrinti
AN
Anthony
Patvirtinta „Feefo“
4 years ago
Ką Anthony sakė apie Volvo Car Insurance:
Someone didn't listen to what i said properly ???
i gave 4 stars but nearly only gave 3 stars as there were a few problems with YOUR communications after being told i was overseas in canada for 3 weeks and my car would be at my local volvo dealer...
Skaityti daugiau
0
Bendrinti
WE
Wendy
Patvirtinta „Feefo“
South London
4 years ago
Ką Wendy sakė apie Volvo Car Insurance:
Efficient but clearer communication required
They took control and organised everything however there were 5 companies involved, all asking me for personal verification information without actually providing me with confirmation of ‘their’...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Excess repaid promptly, process of claiming convoluted, repair work slow.
Process for claiming excess return was a little convoluted but cash payment was made swiftly.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Very efficient but the whole process is very long winded with details etc.
0
Bendrinti
BE
Beverley
Patvirtinta „Feefo“
4 years ago
Ką Beverley sakė apie Volvo Car Insurance:
Excellent company and service
Excellent communication, straight forward experience, professional friendly staff.
0
Bendrinti
JA
James
Patvirtinta „Feefo“
4 years ago
Ką James sakė apie Volvo Car Insurance:
Great repairer and Volvo with us all the way.
Simple, easy to use.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Confusing arrangement
Insurance position confusing with multiple parties involved: insurer, broker, underwriter, repair shop. I was never sure who was doing what and would have loved for the broker to provide a one stop...
Skaityti daugiau
Customer Care
Volvo Car Insurance
4 years ago
Many thanks for your feedback which is very much appreciated.
We are very sorry that you were not happy with your recent experience and that you felt confused by the process and parties involved. We try our very best to provide a one stop shop, but where this is not always practical, we aim to minimise the interaction for our customers with the various parties involved. Clearly in this instance, this was not the case.
We will review the processes carried during your recent claim to see how we could have made your experience much smoother, which is our normal standard. Once again many thanks for your feedback and for taking the time to let us know so that we can look to improve our service.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
