Volvo Car Insurance nebėra aktyvus „Feefo“ klientas
Rodomos visos 432 apžvalgos (-ų)
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
the process could have been easier
I was not kept as well informed as to the progress of my claim by my claim handler and he didn't call back when he said that he would.
Customer Care
Volvo Car Insurance
2 years ago
Many thanks for providing such valuable feedback.
I am so sorry that on this occasion our normal high level of service was not met and that you were not kept up to date with regular communication and your calls not returned. We do take this very seriously and will be addressing this with the file handlers and their line managers to ensure that this poor level of service is addressed. Once again, many thanks for bringing this to our attention.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Generally very happy
Very well in general
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
An excellent professional service
Kept me updated along the way and returned my car in a showroom condition
0
Bendrinti
ER
Eric
Patvirtinta „Feefo“
Wimborne, Dorset
2 years ago
Ką Eric sakė apie Volvo Car Insurance:
Yet to confirm you have accepted a no-fault claim.
Accident report forms did not have a return envelope, hence wrong address used initially and forms returned!
Accident team could only return call...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Very smooth experience. Everything happened with no fuss
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Unnecessary
Poor quality hire car
Need better communication
1
Bendrinti
RO
Robert
Patvirtinta „Feefo“
Bridgnorth
2 years ago
Ką Robert sakė apie Volvo Car Insurance:
Not impressed at all
I thought the claim took far too long ( nobody else was involved & I had a high excess to contribute) plus I had to chase my claim up 3 times, which means being on hold to 3 different parties. Volvo...
Skaityti daugiau
1
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Very helpful and efficient friendly staff
Very efficient and staff very helpful throughout a difficult time.
0
Bendrinti
AN
Andrew
Patvirtinta „Feefo“
Badluarach
2 years ago
Ką Andrew sakė apie Volvo Car Insurance:
Excellent service
Excellent service and communication. Vehicle recovered, repaired and delivered. Hire car available from day one until my vehicle repaired and returned
0
Bendrinti
CA
Carole
Patvirtinta „Feefo“
Dundee
2 years ago
Ką Carole sakė apie Volvo Car Insurance:
Excellent service from the start and most efficient, repair done to a high standard and in a short period of time,
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.