Rang to book at 9am, was waiting on the line for 40 minutes only to be told the service is down to book anything. Got told I would get a call back as soon as they was back up and didn’t receive a...
Skaityti daugiau
Lisa Gadman
Visit IOM
6 years ago
Good Morning, we are sorry to hear about your experience booking with us and how frustrating this must have been. The day in which TT future dates are released, we receive thousands on in-bound calls which makes it difficult for the agents to get an outside line and a chance to call back. We apologise for this, unfortunately it happens each year as the ferry release future TT sailings on a set day. Our booking systems connect directly to the ferry company system which was overloaded and their systems went down in the morning for a few hours, hence why we could not book. If you have any group bookings in future for 2021 please feel free to email them in early May to travel@visitiom.co.uk as we will have someone attending the ferry booking desk and can process group bookings for you. I hope this helps to explain the situation and please feel free to contact us if you have any questions or if we can be of any further help. Kind regards, Lisa
0
Bendrinti
IB
Ian Brown
Patvirtinta „Feefo“
6 years ago
Ką Ian Brown sakė apie Visit IOM:
beautiful island and the people are so helpful and friendly
0
Bendrinti
GM
Gavin Mcmillan
Patvirtinta „Feefo“
6 years ago
Ką Gavin Mcmillan sakė apie Visit IOM:
Spoke to Anna and she was very helpful
0
Bendrinti
JR
James Rowland
Patvirtinta „Feefo“
6 years ago
Ką James Rowland sakė apie Visit IOM:
Really helpful service to get me on the same crossing as my buddies
0
Bendrinti
GC
Gediminas Cibiras
Patvirtinta „Feefo“
6 years ago
Ką Gediminas Cibiras sakė apie Visit IOM:
100%, saves money , go where you want
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 years ago
you did every thing well, thank you.
0
Bendrinti
CN
Coenraad Van Der Nest
Patvirtinta „Feefo“
6 years ago
Ką Coenraad Van Der Nest sakė apie Visit IOM:
Excellent service, I will go with then anytime again in the future.
0
Bendrinti
DE
David Eales
Patvirtinta „Feefo“
7 years ago
Ką David Eales sakė apie Visit IOM:
My only frustration, is,not enough ferries at the finish. Triple them.
Very good polite service.
The ferry company tried to accommodate my request.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
