Very thorough with answers to all our questions and handled jasper really well
Admin
Muddy Paws
3 years ago
Thank you for our 5 * review. We are very happy to hear we are thorough and answered any questions you had, we hope you do not need us in the near future as this means Jasper is fit and well but please do not hesitate to contact us if we can be of any further assistance, kind regards VetsMediCover
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Promptserbuce
Prompt service - receiving a reminder for renewal was a great touch
Sales person was efficient and informative
Admin
Muddy Paws
3 years ago
Thank you for our 4* review. We do like to hear our Team are efficient and informative, please do not hesitate to contact us if we can be of any further assistance, kind regards VetsMediCover
0
Bendrinti
JG
June Gurney
Patvirtinta „Feefo“
3 years ago
Ką June Gurney sakė apie Muddy Paws:
No problems, but expensive.
I don’t have a problem with the service because I have not used it, but I am totally shocked at the price increases. I have two dogs and I know one is over 9 now, but no claims and yet his costs are...
Skaityti daugiau
Ben
Muddy Paws
3 years ago
Thank you for your feedback which we greatly value.
We always aim to be as competitive as possible and understand how larger breed dogs can potentially attract higher premiums. We will certainly look into your suggestion and thank you again for being a loyal customer of VetsMediCover.
We are always here to help if you need us.
JG
June Gurney
3 years ago
Thank you for your response.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Excellentservice
My claim was simple to process and payment was very fast.. Thank you
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear you Claim was simple to submit and you received your payment quickly, we do hope your Pet has made a full recovery. Kind regards VetsMediCover
0
Bendrinti
AD
Alison Dixon
Patvirtinta „Feefo“
3 years ago
Ką Alison Dixon sakė apie Muddy Paws:
Good but stop hassling me for a review
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
We certainly do not wish to hassle any of our customers for a review and everyone is given the option to unsubscribe from these emails at any point. To avoid this happening in the future, please follow the instructions on the email from Feefo where you will see an option at the bottom to unsubscribe.
Please do let us know if this happen again once done.
Many thanks
VMC Team
0
Bendrinti
PS
Peter Shaw
Patvirtinta „Feefo“
3 years ago
Ką Peter Shaw sakė apie Muddy Paws:
stress free
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are very happy to hear you found our Renewal process stress free. Please do not hesitate to contact us if we can be of any assistance in future, kind regards VMC
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Reassuring professional
My Vet was very informative and reassuring. discussed the paws chewing issue and conversation on castration and behaviour options.
Admin
Muddy Paws
3 years ago
Thank you for the 5* review, kind regards VetsMediCover
0
Bendrinti
TF
Trevor Fillingham
Patvirtinta „Feefo“
3 years ago
Ką Trevor Fillingham sakė apie Muddy Paws:
Excellent product
One of the best policies out there
Admin
Muddy Paws
3 years ago
Thank you for our 5* review. We are delighted to hear your thoughts. Kind regards VMC
0
Bendrinti
JT
Janet Taylor
Patvirtinta „Feefo“
3 years ago
Ką Janet Taylor sakė apie Muddy Paws:
Renewal went smoothly, no complaints. Haven’t had to make a claim hopefully won’t have to, it’s all about peace of mind.
Admin
Muddy Paws
3 years ago
Thank you for our 5* review, we are happy to hear you found our Renewal process was smooth. We also hope that you do not need to Claim as this means your Pet is fit and well, but if you do please do not hesitate to contact us, kind regards VetsMediCover
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Good company
Good with pay outs but the price its going up and up, even if insurance wasn't used from 3 years :( My dog has hip issues so need to carry on but it means less food for us.
Ben
Muddy Paws
3 years ago
Thank you for our 5* review.
Kind regards
VMC Team
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