Very good I had to claim and was very straight forward and didn't feel I ha...
Very good I had to claim and was very straight forward and didn't feel I had to justify just notify.
Francesca
Muddy Paws
9 years ago
Dear Pedro,
Thank you so much for taking the time to leave feedback! We really appreciate your reply. If there is anything we can do to improve your experience please do let us know on admin@vetsmedicover.co.uk.
Thanks again,
Team VetsMediCover
0
Bendrinti
CW
Conrad Warren
Patvirtinta „Feefo“
9 years ago
Ką Conrad Warren sakė apie Muddy Paws:
Generally efficient,but was left out of pocket by approximately £1200 betwe...
Generally efficient,but was left out of pocket by approximately £1200 between them and the vets,on one occasion
Francesca
Muddy Paws
9 years ago
Dear Conrad,
We don't have any notes on our system about a claim! Would you be able to give us more details so we can look into why this happened?
Thank your very much for your feedback, it really helps us.
All the best,
Francesca
0
Bendrinti
WS
William Silvey
Patvirtinta „Feefo“
9 years ago
Ką William Silvey sakė apie Muddy Paws:
As above
Only concern I have is the amount of time it takes in settling claim once made, had to chase a number of times
Francesca
Muddy Paws
9 years ago
Dear Mr Silvey,
Thank you for your feedback. Did you let us in the office know that you were claiming? We can investigate any delays. It could be that the vet is taking too long to provide required claim information! Every case is different. If you email admin@vetsmedicover.co.uk then we can get to the bottom of it.
Many thanks, Francesca
0
Bendrinti
RS
Rebecca Smith
Patvirtinta „Feefo“
9 years ago
Ką Rebecca Smith sakė apie Muddy Paws:
Having to ask for help claiming as I've never had a pet before they were v...
Having to ask for help claiming as I've never had a pet before they were very helpful and told me how to fill in the forms.
Vetsmedicover is a wonderful family feel insurance company for our dog Bud
Vetsmedicover is a wonderful family feel insurance company for our dog Bud a male rottweiller. Our dear old Tyson was very poorly in his latter years and needed medications and vets visits,...
Skaityti daugiau
Francesca
Muddy Paws
9 years ago
Dear Mrs Reboe,
Thank you very much for friendly feedback.
Do let us know if you need anything.
All the best,
VetsMediCover
Francesca
Muddy Paws
9 years ago
:) Thanks again! Do follow us on social media if you are into that sort of thing!
Fortunately we have only had to claim once, and there was no problem and everything went through smoothly. My call was dealt with smoothly and politely. First
My recent claim has been dealt with efficiently and without problem.
Francesca
Muddy Paws
9 years ago
Dear Ann,
Thank you so much for leaving feedback! Do follow us on Facebook or on our blog site! We would love to hear more from you. If you need anything then email, admin@vetsmedicover.co.uk.
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