Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
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reitingai per pastaruosius metus
Utility Point nebėra aktyvus „Feefo“ klientas
Rodomos visos 302 apžvalgos (-ų)
GR
Grace
5 years ago
Ką Grace sakė apie Utility Point:
It was easy to transfer from my rubbish supplier to Utility Point. I had fixed dual fuel for 18 months at competitive prices. I’ve recently renewed again fixed dual fuel at good prices. I read my...
Skaityti daugiau
0
Bendrinti
JO
John
5 years ago
Ką John sakė apie Utility Point:
Appear to be very efficient Made everything simple for the customer. Would recommend to anyone.
0
Bendrinti
MA
Magdalena
5 years ago
Ką Magdalena sakė apie Utility Point:
Respond wasn't answer for my question.
India
Utility Point
5 years ago
Hi Magdalena, we're sorry to hear this. Could you advise us of your query? Thank you, Utility Point.
3
Bendrinti
PA
Patrick
birmingham
5 years ago
Ką Patrick sakė apie Utility Point:
i stuck with utility point because it was advertised at £90 per month but now it has started i am being charged £110 i would have gone to another supplier if i had have known in advance . like every...
Skaityti daugiau
India
Utility Point
5 years ago
Hi Patrick, we're sorry to hear this. Your concerns have been passed to our Customer Care Team. Thank you, Utility Point.
PA
Patrick
5 years ago
i had a call from customer care and my monthly fee has gone back to £90 after my review
India
Utility Point
5 years ago
Hi Patrick, we're pleased to hear this. Thank you for getting back in touch. Thank you, Utility Point.
0
Bendrinti
JO
John
5 years ago
Ką John sakė apie Utility Point:
I have been a customer for one year now and found that Utility were still offering the best deal for me for the next 12 months.
I fin it useful to see how much electricity we have use month by month ...
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0
Bendrinti
Patikimas klientas
5 years ago
Excellent information at each stage, I knew exactly what was going on.
The only reason it is not 5 stars is that I have a smart meter with my old provider and may it clear at the outset when I...
Skaityti daugiau
India
Utility Point
5 years ago
Hi there! We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings.
Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential.
Thank you, Utility Point.
Patikimas klientas
5 years ago
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0
Bendrinti
MA
Maurice
Coventry
5 years ago
Ką Maurice sakė apie Utility Point:
Only been with Utility Point a short while but so far I cannot fault them.
Only been with Utility Point a short while but so far I cannot fault them. Long term will generate a better overall picture so as long as they continue to 'do what it says on the tin' then I don't...
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0
Bendrinti
AL
Alexander
Bd112ap
5 years ago
Ką Alexander sakė apie Utility Point:
Saving money is always good
Yes as long as they are cheapest
0
Bendrinti
VI
Victor
5 years ago
Ką Victor sakė apie Utility Point:
A bit disappointed with the level of service.
The new tariff deal is good BUT utility point has failed to stick with my first monthly payment as agreed.
India
Utility Point
5 years ago
Hi Victor, thank you for your review. To confirm, the direct debit would be amended one month after your tariff has renewed. This is because the renewal window would remain open up until the day before your direct debit is due, and as we require a minimum of five working days to amend a direct debit, this change would not be in place before the tariff expires. Your new direct debit will commence from your next payment date. Thank you, Utility Point.
0
Bendrinti
Patikimas klientas
5 years ago
Great customer service
After my contract ran out, they put me onto an even better deal than I already had. They refunded the credit I had with them also.
India
Utility Point
5 years ago
Hi there, thank you for your lovely feedback! Utility Point.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.