You could send me all the books I ordered and paid for instead of just sending one with a receipt inside showing three had bee delivered when there was only one book .
Lisa
Usborne
5 years ago
I'm so sorry to hear about this problem. Please do email orders@usborne.com and our customer services team will look into this for you. Lisa
Absolutely brilliant service. I was advised by the lovely Teri on which books would be suitable for my little boy and she was spot on, he loves it. Will be purchasing again!
The book I ordered did not arrive but the agent whose page I had ordered through chased it up for me. I have now received the book and a refund of the postage. Unfortunately this was a birthday...
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Atsiliepimai apie gaminius
Pirkimo data: 20/04/2021
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Patvirtinta „Feefo“
5 years ago
Prompt delivery, good packaging. Product was fantastic value for money - an amazing offer!
Absolutely excellent service from Freya at little Lothian bookshop, I didn’t know what to buy for my nieces and nephew and she was great at making recommendations
I'm so sorry you have not yet received your book. I checked with our customer services and it seems your address was incomplete. Someone from customer services will be contacting you today to sort this out. Lisa
VD
Vicky Worrell Dearing
5 years ago
Wow, wow, wow.
Got a phone call from a lovely lady. All sorted. Book has arrived and its great. Great quality too.
Havent had customer service like this in probably 20 years.
Will recommed to everyone now.
Thank yiu so much.
Lisa
Usborne
5 years ago
Thanks so much for letting us know - that's made my day! And I'm glad you like the book too. Thank you. Lisa
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.