Good Morning,
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the delivery.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Rapid and excellent. I learned about the different backings on your website which was really helpful. Previously, I’ve sometimes bought them from John Lewis who did not distinguish between the...
Skaityti daugiau
Laura
Turtle Mat
1 year ago
Good Morning,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience.
This means a lot to us.
Kind Regards,
Turtle Mat - Laura
Atsiliepimai apie gaminius
Pirkimo data: 18/08/2024
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Well it arrived soon very poor value
Laura
Turtle Mat
1 year ago
Good Morning,
I'm sorry to hear you were unhappy with your mat.
Sadly, I can't find any details that this issue has been raised to us prior to this review. If you could kindly allow us the opportunity to discuss and put things right for you by emailing info@turtlemat.co.uk I would appreciate it.
Kind Regards,
Turtle Mat - Laura
Hi Marian,
Thanks for taking the time to write a review!
It's great to hear you enjoyed your shopping experience with us.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Good efficient service and this follow up feedback is good too.
Atsiliepimai apie gaminius
Pirkimo data: 08/08/2024
0
Bendrinti
MC
Ms Isabelle De Caires
Patvirtinta „Feefo“
2 years ago
Ką Ms Isabelle De Caires sakė apie Turtle Mat:
Poor. See previous comment.
Laura
Turtle Mat
1 year ago
Hi Isabelle,
I'm very sorry to hear you feel this way and that your parcel didn't arrive. This is of course not what we want.
I can see that a delivery was attempted by Parcelforce and your order was being held at the depot for collection. I can see Parcelforce are now returning the parcel to us and as mentioned on email as soon as we receive the parcel back we will process a refund right away.
If you would like to discuss this further then please don't hesitate to send an email to info@turtlemat.co.uk and I will be happy to help you.
Kind Regards,
Turtle Mat - Laura
Atsiliepimai apie gaminius
Laura
Turtle Mat
1 year ago
Hi Isabelle,
I'm very sorry to hear you feel this way and that your parcel didn't arrive. This is of course not what we want.
I can see that a delivery was attempted by Parcelforce and your order was being held at the depot for collection. I can see Parcelforce are now returning the parcel to us and as mentioned on email as soon as we receive the parcel back we will process a refund right away.
If you would like to discuss this further then please don't hesitate to send an email to info@turtlemat.co.uk and I will be happy to help you.
Kind Regards,
Turtle Mat - Laura
Good Morning,
Thanks for taking the time to write a review.
It's great to hear you enjoyed your shopping experience with us.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.