Worst customer service I’ve ever had!
Bought tickets never got confirmation. Drove to venue still no tickets! Tried calling customer service sat on hold for 30+ minutes waiting for an agent....
Skaityti daugiau
Brianna
Tripster
1 year ago
We sincerely regret to hear your disappointment, Frank. We are sorry to hear you had to wait for an agent. Last week was peak season for many destinations on our site which led to higher call volume. We're glad to hear you were able to take advantage of our texting feature. Each venue listed on our site manages and uploads their own inventory. We're sorry to hear that the time you selected wasn't available. Thanks for taking the time to provide your feedback!
0
Bendrinti
DT
Desirae Tanner
Patvirtinta „Feefo“
1 year ago
Brianna
Tripster
1 year ago
Thanks for the 5-stars!
0
Bendrinti
JA
James
Patvirtinta „Feefo“
Dover
1 year ago
Ką James sakė apie Tripster:
Easy-peasy!
Easy to set up and use.
Brianna
Tripster
1 year ago
Glad your booking process was "easy peasy"! Thanks for the great feedback!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Disney trip on way....
They are very helpful with the process of purchasing tickets for the parks....I always have had a good experience with their help with our upcoming trip to Disney...
Brianna
Tripster
1 year ago
Thank you so much for the great feedback! We're so happy to hear that we were able to assist you with your Disney trip. We hope you enjoy your trip!
0
Bendrinti
RO
Rozyboo
Patvirtinta „Feefo“
Cincinnati
1 year ago
Ką Rozyboo sakė apie Tripster:
Loved it
Excellent, I bought family tickets to the wonderhouse. Got a couple bucks off my tickets. We enjoyed every minute there.
Brianna
Tripster
1 year ago
Thanks for the great review!
0
Bendrinti
AC
Ashley Crowder
Patvirtinta „Feefo“
1 year ago
Brianna
Tripster
1 year ago
Thanks for the 5-stars!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Brianna
Tripster
1 year ago
Thanks for the five-stars!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Good discount
User-friendly, good discounts, smooth payment.
Brianna
Tripster
1 year ago
Glad to hear everything went smoothly and you were able to save with ease! Thanks for the great feedback!
0
Bendrinti
MC
McKenzie
Patvirtinta „Feefo“
1 year ago
Ką McKenzie sakė apie Tripster:
There was a glitch in the system and they are giving me a hard time for a refund
Brianna
Tripster
1 year ago
Thanks for your feedback. Every transaction that is made requires you to review the total and the quantity that have been added into your cart. We show you made this reservation online yourself. We show that you've called our Customer Service Team and we have reached out to the Georgia Aquarium to see about a refund for you.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.