I bought this suitcase as an extra suitcase for my daughter. However, it cracked after only 2 trips. They were both trips to Europe from London with BA. I travel a lot and have been using suitcases...
Skaityti daugiau
Tripp Customer Service
Tripp
3 months ago
Hi there,
Many thanks for your review.
I am sorry to hear that your luggage has been damaged during travel.
Unfortunately, as stated clearly within our warranty policy, we are unable to take responsibility for any damage that may arise due to mishandling including handling by third parties.
It is down to the airline to take responsibility for any damage in which has occurred to your property while in their care.
I do apologise that we cannot be of further assistance on this occasion, however, please do not hesitate to get back in touch should you require any further assistance in the future at all.
Many Thanks
TRIPP
Patikimas klientas
3 months ago
I understand that but I have had other suitcases for many years and they were not damaged. This is clearly a manufacturing error. I have sent photos to your support that shows clearly that it is a faulty suitcase in my opinion. Hence the bad rating and the advice for people to NOT BUY TRIPP suitcases as they are badly designed and they break easily.
Atsiliepimai apie gaminius
Tripp Customer Service
Tripp
3 months ago
Hi there,
Many thanks for your review.
I am sorry to hear that your luggage has been damaged during travel.
Unfortunately, as stated clearly within our warranty policy, we are unable to take responsibility for any damage that may arise due to mishandling including handling by third parties.
It is down to the airline to take responsibility for any damage in which has occurred to your property while in their care.
I do apologise that we cannot be of further assistance on this occasion, however, please do not hesitate to get back in touch should you require any further assistance in the future at all.
Many Thanks
TRIPP
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.