Ordered more than a week ago and still not arrived and no notification of when to expect it or any offer of a tracking service. To receive a request for feedback having heard nothing else and not...
Skaityti daugiau
Tripp
Tripp
13 years ago
Good Afternoon,
Thank you for your feedback. I have just looked into your parcel and checked the tracking information. I can see that initially it looks like the courier required some further information in order to locate your address which is why it wasn't delivered on Wednesday the 27th.
You should have received an automated email from us with your tracking information, in order to check the status of your delivery, did you receive this?
This feedback email is also sent out automatically to anyone that has ordered with us therefore we were not aware that you had not received your parcel, my apologies for this.
I do apologize for any inconvenience caused by this late delivery, please let me know if there's anything further I can do to assist you.
Kind Regards
Your parcel has been signed for today, please let me know if there are any issues with it.
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Pirkimo data: 25/03/2013
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
A tad disappointed that I couldn't order directly over the phone. First attempt was aborted.
Atsiliepimai apie gaminius
Pirkimo data: 25/03/2013
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Not yet received the goods as promised
Pirkimo data: 25/03/2013
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Exceptional service,ordered from tripp twice and both times fast and reliable.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.