Reasonably priced luggage that looks good. However, we were out when item was delivered and rather than delivering another day, the item was left by the side gate IN THE RAIN. NOT GOOD!
Tripp
Tripp
13 years ago
Good Afternoon,
Thank you for your feedback. I'm so sorry to hear that your parcel was left in the rain rather than being taken back to the depot. The couriers will try and leave parcels with neighbours or in a safe place where possible but clearly on this occasion it was not the most sensible option.
Please be assured that I will pass on your feedback to the depot with regard to this delivery.
I hope the suitcases weren't damaged, please let me know if they are damaged in any way.
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Patikimas klientas
13 years ago
Thank your for your immediate response.
As the item was encased in a plastic bag, there doesn't appear to be any soiling.
Thanks again.
Atsiliepimai apie gaminius
Pirkimo data: 13/05/2013
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Easy website, super fast delivery (& FREE!)
Atsiliepimai apie gaminius
Pirkimo data: 13/05/2013
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Very fast delivery - received my item the day after I ordered it.
The payment process was easy and website easy to use but was disappointed when I learned that yodel was the chosen delivery company. It took me three days to get my parcel back after yodel decided to...
Skaityti daugiau
Pirkimo data: 13/05/2013
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
excellent service product arrived day after ordering
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.